Senior Specialist - Account Management

Posted 6 Days Ago
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México, Ciudad de México
1-3 Years Experience
Software • Database • Analytics
The Role
Wood Mackenzie is seeking a Senior Specialist for Account Management to retain and grow a portfolio of accounts through upselling and cross-selling. Responsibilities include managing renewals, pursuing price uplifts, hitting sales targets, and collaborating with internal stakeholders. The role requires at least 2 years of client-facing sales experience and a passion for business growth.
Summary Generated by Built In

In the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight.

Wood Mackenzie is the leading global provider of data and analytics solutions for the renewables, energy and natural resources sectors.

Wood Mackenzie’s services include data, analytics, insight, events and consultancy. A trusted partner for over 50 years, Wood Mackenzie’s team has over 2,300 experts across more than 30 global locations who cover the entire supply chain.

Wood Mackenzie Values

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action

Role Purpose

Wood Mackenzie is looking for an enthusiastic, talented, and ambitious aspiring sales professional to join our growing Americas Inside Sales team. The role is to retain and grow a large portfolio of accounts through delivering price uplifts on renewals (upsell) and winning new business deals with existing clients in the portfolio (cross-sell).

The Inside Sales – Senior Account Management Specialist will report into the Americas Inside Sales Manager. You will be instrumental in assisting the sales team to achieve its sales targets.

This role represents a fantastic opportunity for an experienced Sales professionals. It will work in partnership with a dedicated team who are ready and willing to impart their knowledge and support the Account Management Specialist in their development. 

Main Responsibilities

  • Retention and proactive new business development:
  • Follow renewals processes and proactively manage your renewal pipeline to reduce retention risk and ensure all renewals are closed on time.
  • Pursue ambitious renewal price uplifts to secure upsell growth.
  • Proactively explore and identify opportunities to sell additional solutions to existing clients to secure cross-sell growth.
  • Collaborate with other internal stakeholders such as research and customer support to support your accounts.
  • Hit quarterly sales targets.
  • Own the sales process: Take responsibility for all aspects of the sales process which include prospecting, qualification, selling the value proposition at all levels, final negotiations, and closing. All aspects of the sales process must be handled efficiently and fully documented.
  • Accurate sales forecasting: Effectively manage the business pipeline to ensure accurate forecasting in Salesforce.
  • Product knowledge: Develop a basic level of understanding of the value of our chemicals solutions to our customers and the chemicals industry to support new business identification and customer retention.
  • Portfolio planning: Build a portfolio plan to identify key retention risks and growth opportunities and develop a sales plan to tackle them, refreshed at least every half-year.

About You

  • Have at least 2 years’ experience in a client facing sales role
  • Be passionate about growing the business and a career in sales.
  • Have a genuine interest in developing and growing yourself.
  • Have an intellectual curiosity about how data and analysis solve critical business issues.
  • Be a good relationship builder and highly collaborative.
  • Show effective time management, organisational, and planning skills with the ability to manage own workload effectively.
  • Be a self-motivated and energetic individual, a developing negotiator and results oriented.
  • Demonstrate good judgment in resource utilisation and optimisation.
  • Previous experience with CRM systems such as Salesforce would be an advantage.

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov 

If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

Find out more at [email protected] 

The Company
HQ: London
2,438 Employees
On-site Workplace

What We Do

In the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight.

Wood Mackenzie is the leading global provider of data and analytics solutions for the renewables, energy and natural resources sectors . Wood Mackenzie’s services include data, analytics, insight, events and consultancy. A trusted partner for over 50 years, Wood Mackenzie’s team has over 2,300 experts across more than 30 global locations who cover the entire supply chain. Wood Mackenzie’s data and analytics empowers energy producers, governments and financial institutions to be confident in their investment decisions in the face of rapidly evolving markets. Part of the Veritas group.

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