Senior Solutions Engineer

Reposted 16 Hours Ago
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Los Angeles, CA, USA
Hybrid
145K-160K Annually
Senior level
Cloud • Mobile • Software
BuildOps is the only all-in-one operational platform built specifically for the modern commercial contractor.
The Role
The Solutions Engineer will provide pre-sales technical support, conduct product demonstrations, and collaborate with sales teams to close sales while ensuring customer satisfaction.
Summary Generated by Built In

As our Solutions Engineer, you will be a technical subject matter expert and champion alongside our Account Executive team, helping articulate BuildOps’ overall value proposition. You’ll collaborate closely with all other departments at BuildOps to ensure technical alignment with our customers, partners, and internal stakeholders.

Successful candidates have experience owning pre-sales technical support for prospects and partners from initial contact through product demonstration to close. This role reports to our Director of Solutions Engineering and has the opportunity to work remotely in the United States.

What we look for:

  • 3+ years of solutions engineering experience
  • 5+ years of construction/service industry experience
  • Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or Computer Science
  • Outstanding presentation and communication skills, both in person and through virtual meetings, direct message, email, etc.
  • Ability to multi-task and work in a high-paced, deadline-driven environment
  • Proven track record of solving complex problems
  • Previous experience working with sales teams to close new business by addressing prospects’ technical challenges (preferred)
  • Ability to effectively communicate with external customers and internal business partners across all communication channels

What you’ll do:

  • Own pre-sales technical support for enterprise and strategic prospects and partners from initial contact through product demonstration and close
  • Craft value-based presentations that address customer business problems and accelerate adoption of the BuildOps platform
  • Participate in technical demonstrations and coordinate multiple technical resources, both internal and external
  • Enable new Account Executives for success and transform them into BuildOps experts through training and support
  • Collaborate with fellow team members, as well as internal and external stakeholders, to meet project milestones

Where you’ll go (and how often):
We still enjoy doing business the old-fashioned way, and we often visit our prospects in person. You must be willing to travel approximately 35–45% of the time.

Bonus:

  • Tech start-up experience
  • Experience in and around the construction/service industry
  • CPA-level or equivalent knowledge of construction accounting principles
  • Familiarity with other Field Service Management/Project Management platforms, accounting/ERP platforms, Salesforce, and Slack

Compensation:

  • $145,000 to $160k base + variable (70/30 split)
What we offer:
  • Generous equity grant, become an owner in our company!
  • A comprehensive benefits package
  • Flexible PTO and hybrid work schedules
  • One-time work-from-home allowance
  • Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
  • Company events and team-building activities, both in-person and virtual
  • Fast-paced, collaborative, and dynamic work environment
  • Opportunities for growth and career advancement
  • Chance to work with cutting-edge technology and innovative solutions
  • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

Top Skills

Field Service Management
Project Management Software
Salesforce
Slack
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The Company
HQ: Santa Monica, California
500 Employees
Year Founded: 2018

What We Do

BuildOps is the only all-in-one management software built specifically for the modern commercial contractor, combining service and project management and everything in between. Focused on serving the commercial Mechanical, Electrical, Plumbing (MEP) market, the BuildOps platform enables contractors to prove out current market trends, optimize their business for higher profits, and stay ahead of the competition.

Why Work With Us

The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.

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BuildOps Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQSanta Monica, California
Raleigh, NC
Toronto, Ontario
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