PolicyFly is looking for a Senior Solutions Engineer to lead the post-sales onboarding and implementation process for clients.
In this role you will
- Develop a repeatable process for post-sales client intake and onboarding
- Map client requirements to detailed specs while differentiating between configuration tasks and requirements that require new platform capabilities to be built
- Lead the execution of the onboarding process by building insurance applications on our development platform
- Develop a deep understanding of PolicyFly’s platform, configuration, and APIs, and give pointed technical feedback to our platform engineering teams to improve the onboarding experience
- Write Lua and TypeScript code to transform deep and complex JSON insurance data to compute values such as deductibles and premiums
- Co-own the project timeline with our Product team
- Mentor junior solutions engineers and train them on the processes, tools, and workflows you are developing
Skills and experience we appreciate
- Ability to communicate clearly with technical and non-technical audiences
- Domain experience in property and casualty insurance, or other financial services
- Experience with scripting data processing pipelines using languages such as Python, Lua, or JavaScript
- Experience with writing unit tests for data processing logic
- Experience building enterprise applications on a PaaS (Platform as a Service) like Salesforce or SAP
- Experience in one of the following roles or similar: Full-stack Engineer, Integrations Engineer, Solutions Engineer, Sales Engineer
Other requirements
- Comfortable working remotely, overlapping EST +/- 6 hours
Why Join?
- PolicyFly enables Insurers to sell and manage specialty insurance.
Insurance? 😴🛌🪦 — Wait, keep reading!
- Here is why we are fired up — it’s a massive industry (5%+ of US GDP) with HUGE challenges and the tech being applied is 30+ years past its expiration date.
- Insurance is fairly recession-proof – in fact when economic conditions or turmoil occurs, is precisely when people wish they had insurance.
- At its core, insurance is the vehicle that minimizes suffering and maximizes economic growth. Unfortunately, for many that require specialty insurance to protect their livelihood, it’s difficult to get.
- For example, how does someone protect their house that is being impacted by climate change? Or, how can a company protect their goods along the supply chain, allowing them to expand? This is specialty insurance — where complex or higher risks are placed.
- It can take 30-60 days to get coverage, without price transparency but with PolicyFly, an agent can place coverage on the same day.
- Our product provides immediate DEEP value for our customers, the insurers — enabling them to automate back office ops while providing a storefront for their agents.
- We’re processing a ton of data and money every day. Fun stat: we are already processing $2B in insured value every month.
🤗🐼 Why PolicyFly?
- We are a Fintech SaaS with a transaction fee business model that scales up with our customer growth.
- One of the best times to join in terms of risk/reward (post-PMF while still being pre-series A).
- 3 Founders that have been working together for 15+ years in a variety of software businesses and we are even more fired up now! This means you’re joining a mature founding team that knows how to work together. We are here to change insurance and won’t tap out early.
- The surface area of insurance is massive — tons of opportunity to take ownership and lead various products.A big long-term vision for building network effects.
- We are a distributed remote team with team members in CA, NY, NJ, VA, AZ, Canada, and the UK.
- Properly funded to weather the storms ahead and grow the team and product the right way.
- Quarterly retreats/on-sites — our last trip was in London.
- Great benefits — full health, dental, vision, 401k matching, HSA, etc.
🚀 What are we building?
- Document processing pipelines and rendering engines.
- Low-code tooling to allow end-users to rapidly build their own insurance products and rules.
- Complex calculation engines that can handle various pricing scenarios.“Google Sheets” like GUI for managing complex lists of covered items (aka schedules).
- Data pipelines to enable third-party integrations and robust reporting.
Our values
- Sense of humor—just because insurance seems boring, doesn’t mean we are or it is!
- Solutions-oriented — you are bold and imaginative, ready to suggest new ideas.
- Love learning — no matter your role, you will grow here. But you’ll grow 10x if you love to learn.
- Communication — as a remote company, we live and die by communication.
- Preparedness — preparation inspires confidence, and confidence earns respect.
Diversity & Accommodations
We're building a diverse and inclusive workplace where we learn from each other. We hire adults. We welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. Further, we (of course) comply with federal and state disability laws and are happy to provide reasonable accommodations during the application phase, interview process, and employment. We're an equal opportunity employer and our hiring process is designed to put you at ease and help you show your best work; if we are doing a poor job of this at any time, please let us know.
What We Do
Designed specifically for specialty insurance programs, PolicyFly is a complete policy management platform that brings agents, brokers and customers into one experience. We help insurers build better, more-profitable programs with streamlined online applications, faster and smarter underwriting and the best technology money can buy.