Senior Solutions Engineer, Splunk

Join our team as a Senior Solutions Engineer, Splunk, based in our Paris office.

Technical sales professional, this role primarily provides high level pre-sales technical support for the development of sales opportunities across France.

As a Splunk Account Solutions Engineer your primary responsibilities will be to: Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner
• Specialisation and Focus - Strong knowledge of Splunk's portfolio, including specialised/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
• Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements
The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
• Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
• Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis
What You'll Do:

• Work in collaboration with your peers and Sales team to identify, grow and land opportunities.

• Build, grow and improve relationships with customer’s communications and prospect’s technical teams

• Deliver clear, compelling presentations that speak to both business value and technical depth

• Attend and showcase Splunk solutions at field events, such as conferences and trade shows.

• Respond to the functional and technical elements of tender documents, such as RFIs/RFPs.

• Lead and deliver Proof of Concept (PoC) engagements to a success outcome.

• Answer in depth technical questions plus address customer concerns to a successful outcome.

• Develop relevant presales material, driven insight documents, etc to persuade clients of the outstanding value, benefits and capabilities of Splunk’s solutions.

• Work closely with peers and management to develop and continually improve working practices, methodologies, presales processes, e.g. POC planning, etc.

• Leverage Business Knowledge and Experienc

Minimum Qualifications:

• Based in Paris with 8+ years of presales or solutions engineering experience with an enterprise software vendor.

• Experience within Strategic / large Accounts through their professional career as a vendor. 

• Proven knowledge of the French enterprise customer landscape.

• Knowledge in one or more of the following areas: Big Data, Security, Application Performance Management, Operational Intelligence, AI, or Business Intelligence/Web Analytics.

• Degree or similar (preferably in computer science, software engineering or a similar field)

• Experience working with application environments and machine data sources (logs, security, network, and performance data).

• Experience in AI, agentic and ML/DL

• Experience developing ROI models and customer value cases.

• Familiarity with financial services, insurance, telecom, or retail industries.

• Strong communicator with the ability to simplify complexity and build trust with customers.

• Proactive and able activities in a self-sufficient manner.

• Strong communication, including excellent verbal and written skills in French and in English.

• Self-motivated with technical software sales and knowledge of technology.

• Ability to be organised and analytical, able to eliminate sales obstacles using creative and adaptive approaches.

• Excellent team skills.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.