At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We are seeking a highly motivated and technically proficient Solutions Engineer to join our growing APJ Solutions Engineering Team. This role serves as a technical expert and trusted advisor for our customers, guiding them through the evaluation and adoption of SolarWinds solutions. The ideal candidate will have a deep understanding of IT operations, network management, and cloud-based monitoring solutions. You will collaborate closely with the sales team to articulate the value of SolarWinds products and ensure customers receive tailored solutions that address their unique challenges.
Key Responsibilities
- Technical Expertise: Serve as a subject matter expert (SME) for SolarWinds products, providing in-depth technical presentations and demonstrations to customers.
- Pre-Sales Support: Partner with sales representatives to understand customer requirements, design solutions, and drive successful sales engagements.
- Customer Engagement: Build strong relationships with potential and existing customers, ensuring they fully understand the capabilities and benefits of SolarWinds solutions.
- Solution Design: Assess customer environments and develop tailored technical solutions that align with their IT strategy and business needs.
- Proof of Concept (PoC) Management: Lead PoCs and trials, ensuring smooth implementation and clear demonstration of product value.
- Training & Enablement: Provide solution training and best practices to customers, partners, and internal teams.
Required Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of experience in a pre-sales, solutions engineering, or similar technical role.
- Strong knowledge of IT infrastructure, networking, security, cloud and application technologies.
- Experience with SolarWinds or similar Full Stack Observability solutions.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Excellent presentation, problem-solving, and interpersonal skills.
- Proficiency in scripting and automation (PowerShell, Python, etc.) is a plus.
- Experience with cloud and container based platform e.g. AWS, Azure, Kubernetes, etc
- Ability to travel as required (up to 25-50%).
Why Join SolarWinds?
Be part of a leading IT management solutions provider with a strong market presence.
Work with cutting-edge technologies and a passionate team of experts.
Competitive salary, benefits, and career growth opportunities.
Collaborative and innovative work environment.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Top Skills
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
