Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in Germany.
We're looking for a (Senior) Solutions Engineer ITSM/ESM to expand our growing business and team in Germany. Our Solutions Engineers are accustomed to solving our customer's hardest problems and closing our largest enterprise deals. In this role, you'll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian's customers. You'll strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you're a customer-obsessed, top-performing enterprise Solutions Engineer this may be your dream job.
In this role, you will:
- Work closely together with our cross-functional teams to drive the customer journey
- Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
- Partner with sales management to align the overall account plan and customer outcomes
- Be delivering deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
- Work with product management to advance Atlassian's product line and provide customer feedback
More about you
We're looking for a dynamic, collaborative team member supporting the Atlassian values. Ideally you have 4 or more years of experience interacting with enterprise customers in a pre-sales or consulting capacity. You also have a proven track record of delivering successful customer outcomes with the ability to build trusted relationships with different stakeholders with the customer base. You preferably have a deep knowledge and understanding of the ITSM/ESM domain, or AI capabilities related to service management. You have been working extensively with the DACH market, and you speak German and English fluently. You're equally comfortable in both a business and technical context. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
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What the Team is Saying
Atlassian Compensation & Benefits Highlights
How does Atlassian ensure its pay and bonus plans are competitive?
Atlassian approaches compensation through a total rewards strategy that combines salary, bonuses, equity, healthcare benefits, flexibility and long-term career development opportunities. The company competes for talent across enterprise software, cloud infrastructure, AI, product development and global technology markets while supporting employees across engineering, product, sales, customer success and operations organizations.
Competitive compensation and equity opportunities: Atlassian offers market-based compensation packages that may include salary, annual bonuses, commissions and RSUs depending on role and level. Employees frequently reference strong compensation, equity participation and competitive pay relative to the broader technology industry. Atlassian is often recognized positively on compensation-related workplace rankings and employee review platforms.
Healthcare and wellness support: Benefits include medical, dental and vision coverage, mental health resources, wellness programs, disability insurance, life insurance and broader wellbeing support initiatives. Atlassian also emphasizes employee wellness through flexibility, mental health resources and work-life balance programs designed to support distributed employees globally.
Retirement and financial wellbeing: Employees receive retirement planning support, 401(k) programs with company matching in eligible regions and broader financial wellness resources. Atlassian’s compensation philosophy emphasizes supporting both immediate financial wellbeing and long-term employee growth.
Flexibility and distributed work support: Atlassian’s Team Anywhere model is a major part of its broader employee value proposition. Employees frequently cite remote flexibility, work-life balance and distributed work support as meaningful contributors to overall job satisfaction and retention.
Career growth and long-term investment: Compensation is reinforced through internal mobility, mentorship, leadership development and opportunities to work on highly visible enterprise software and AI initiatives. Employees often describe career development and ownership opportunities as major strengths of the overall Atlassian experience.
Culture and workplace experience: Employees frequently highlight collaborative coworkers, approachable managers and transparent leadership communication as important parts of the company’s overall value proposition beyond compensation alone. Atlassian’s culture is often associated with strong employee experience and sustainable work practices.
External signals:
- Compensation Reputation: Employees on Glassdoor and Comparably frequently rate Atlassian’s compensation, RSUs and benefits positively relative to peer enterprise software companies.
- Benefits Satisfaction: Comparably reports strong employee satisfaction scores tied to compensation, benefits and work-life balance categories.
- Flexibility as Total Rewards Value: Atlassian leaders reported applications per role doubled after implementing Team Anywhere, reinforcing flexibility as a major component of the company’s broader employee value proposition.
- Retention and Talent Competitiveness: Atlassian continues competing aggressively for cloud, AI and enterprise software talent while expanding investments in AI-powered collaboration and enterprise technologies.
- Equity and Long-Term Incentives: Employees frequently reference equity opportunities and long-term career growth as important parts of the overall compensation experience.
Bottom line: Atlassian supports competitive compensation through a combination of salary, bonuses, equity, benefits, flexibility and long-term career growth opportunities tied to enterprise software and AI innovation at global scale.
Atlassian Insights
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
