Senior Solutions Engineer Benelux & Nordics

Posted 21 Hours Ago
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Hiring Remotely in Amsterdam
Remote
5-7 Years Experience
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
The Senior Solutions Engineer at Atlassian focuses on managing enterprise accounts, understanding customer needs, and providing tailored solutions. Responsibilities include partnering with account executives, demonstrating product value, documenting feedback, and mentoring team members.
Summary Generated by Built In

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Our Enterprise Solutions Engineering team is dedicated to managing accounts for our large (fortune 500) enterprise customers at Atlassian. This involves understanding their business needs and developing customized solutions to meet those requirements.
Were looking for a Enterprise Pre-Sales Solutions Engineer that's passionate about being a solutions expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals.

  • Partner with Account Executive to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
  • Probe for and identify additional opportunities for cross-product/solution expansion
  • Investigate, discover, and assess client pain points
  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
  • have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
  • Lead compelling value-based demonstrations, both standard and customized
  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
  • Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together
  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
  • Collaborating with internal teams, Account Executives, Channel Partners, Product Specialists and Account Managers to streamline sales processes and enhance overall customer satisfaction.
  • Mentoring and providing guidance to members of the SE team, if applicable.


  • 5+ years experience in a pre-sales capacity
  • Dutch speaker
  • Affinity with and/or network Public Sector or highly regulated industries
  • Customer-centric mindset
  • Excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
  • You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
  • You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.


Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

What the Team is Saying

The Company
HQ: San Francisco, CA
11,000 Employees
Remote Workplace
Year Founded: 2012

What We Do

Atlassian builds software that empowers everyone from small startups to government and education to the who’s who of tech. We build tools like Jira, Confluence, Bitbucket, Trello, and OpsGenie to help teams across the world become more nimble, creative, and aligned — collaboration continues to drive the heart of every product we dream up.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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