Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$139,400.00 - $230,000.00What Will You Do?
Scope:
Responsible for architecture within one or more segments or domains, supporting a platform modernization effort for a single business unit.
Technical Execution:
- Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.
- Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.
- Design and drive an AI-first architectural approach across the platform, proactively identifying opportunities for AI and agentic architecture in solution design.
- Design and document solution-level architectures for new and evolving systems, including conceptual, logical, and solution architecture views, service decomposition, API design, data flow, and integration patterns.
- Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
- Evaluate architectural trade-offs across patterns (e.g., event-driven, request/response, CQRS) and recommend the right approach for a given problem domain.
- Apply Hands-on experience with agentic frameworks and tooling across the LangChain ecosystem, cloud-native agent platforms (AWS Bedrock AgentCore, Azure AI Foundry / Azure AI Agent Service), or equivalent.
- Familiarity with architecting for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
- Provide architectural direction on technical patterns and must be comfortable with hands-on prototyping and technology proof of concepts using AI assisted coding tools (Cursor, Claude Code etc.)
- Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
- Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges.
- Perform other duties as assigned
Strategic Accountability:
Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions. Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms. Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment. Influence architectural direction across teams through well-reasoned recommendations, building consensus. Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.
- Technical Expertise & Education:
- Bachelor’s in technology related field or equivalent, with 8 years of architecture experience.
- Experience with cloud-native application design across AWS, Azure, or GCP (Preferred AWS).
- Understanding of solution architectural patterns including microservices, event-driven architecture, API design, data modeling, and distributed systems concepts.
- Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
- Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
- Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps
Strategic & Business Acumen:
- Extensive experience working an agile operational model.
- Experience supporting transformational change.
- Able to adjust plans, priorities and strategies in response to changing circumstances.
- Strong knowledge of the insurance industry, with Insurance technology experience preferred.
- Understanding of value creation and business capability models.
- Experience identifying and analyzing problems and opportunities, evaluating alternatives, and exercising sound judgment to make and commit to decisions.
- Proven ability to work collaboratively with teammates to achieve mutually responsible results.
- Strong and effective verbal, written and listening communication skills.
- Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
- 6 additional years of architecture/software engineering experience.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Skills Required
- Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience
- At least 6 additional years of architecture or software engineering experience
- At least 8 years of architecture experience
- Cloud-native application design experience across AWS, Azure, or GCP
- Experience with microservices, event-driven architecture, API design, data modeling, and distributed systems
- Experience integrating AI/ML services, LLM capabilities, agentic patterns, or AI-assisted decision workflows into application architectures
- Understanding of non-deterministic AI architecture, including testing, output validation, fallback design, and cost management
- Exposure to prompt chaining, tool-use patterns, retrieval-augmented generation, or AI workflow orchestration
- Extensive experience working in an agile operating model
- Experience supporting transformational change
- Strong knowledge of the insurance industry; insurance technology experience preferred
- Ability to analyze problems and opportunities, evaluate alternatives, exercise sound judgment, and make decisions
- Strong verbal, written, and listening communication skills
- Ability to collaborate effectively and build consensus across teams
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
-
Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
-
Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
-
Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
