Senior Solutions Architect, Modern Platforms EUC

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Information Technology
The Role
Senior Solutions Architect for End User Computing (EUC) leads presales and customer enablement: gathers requirements, delivers technical presentations and demos, supports proofs-of-concept, creates BOMs and proposals, mentors solutions architects, escalates and resolves high-priority client issues, and influences product/process improvements across Citrix, VMware, Microsoft and cloud EUC platforms.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen. 

You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. 

The Role Senior Solutions Architect, End User Computing

Job Summary: 

As a Sr. Solutions Architect, have responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Modern Platforms EUC Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development. 

Travel Requirements: 

This remote position involves occasional travel.  It will be based in any location in the United States.

Job Responsibilities: 

  • Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
  • Collecting business and technical requirements
  • Driving whiteboard conversations
  • Delivering technical presentations and product demonstrations
  • Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
  • Creating and delivering proposals and accomplishing related results as needed
  • Assisting Consulting Engineer team with project delivery.
  • Ability to work with minimal direction in a team environment to drive business
  • Provide daily work direction to the solutions architect vertical.
  • Serve as the primary escalation path for both solutions architects and clients, and engage upper management when necessary.
  • Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings.
  • Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
  • Provides areas for improvement and has direct influence on training/validating new processes.
  • Engages on developing new products and new solutions
  • Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client’s environment and having extensive knowledge of the infrastructure.
  • Provide feedback to management on process improvements and areas of concern.
  • Other duties as assigned.  

Required Skills:  

  • 7 years + of Citrix Product Experience, primary focus will be on Citrix Solutions supporting Sales in a Presales role.  This includes Citrix Virtual Apps and Desktops as well as complex Netscaler solutions.
  • General knowledge and ability to speak to the major EUC Products and solutions primarily MSFT AVD, Omnissa\Horizon\WorkspaceOne, and AWS Workspaces\AppStream.
  • Previous consulting & presales experience.
  • Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
  • Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals. 
  • Strong adherence to SLA’s and commitment to customer satisfaction
  • Excellent documentation and standardization skills 

Additional Desired Skills: 

  • Citrix, AWS, AVD, and Omnissa\Horizon Technology certifications
  • F5 experience supporting Sales and or consulting.
  • Additional experience with other EUC providers like VMWare, AWS, and Microsoft. 
  • 3-5 years of experience with other vendors in the EUC space like Igel, Ivanti, ControlUp, IslandIO, Liquidware, FSLogix, VDI Monitoring solutions etc.
  • Experience acting in similar team lead capacity or management roles  

Education and Experience:

· Bachelor’s degree or equivalent experience and/or military experience

· 7+ years of delivery and architecture experience with Citrix and the EUC ecosystem.

· 5+ years of experience working with one or more of the following EUC Architectures to include virtual applications & desktops, VMware Horizon, Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure and/or AWS Workspaces

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit


Applications will be accepted on a rolling basis.

 

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

 


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 7+ years Citrix product experience (Citrix Virtual Apps and Desktops)
  • Experience with complex NetScaler (Netscaler) solutions
  • General knowledge of major EUC products: MSFT AVD, VMware Horizon, Workspace ONE, AWS WorkSpaces/AppStream
  • Previous consulting and presales experience
  • 7+ years delivery and architecture experience with Citrix and the EUC ecosystem
  • 5+ years working with EUC architectures (virtual apps & desktops, VMware Horizon/Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure, and/or AWS WorkSpaces)
  • Bachelor's degree or equivalent experience and/or military experience
  • Excellent written and verbal communication skills (present solutions, respond to RFPs, develop proposals)
  • Strong adherence to SLAs and commitment to customer satisfaction
  • Excellent documentation and standardization skills
  • Ability to work with minimal direction and provide daily direction to solutions architect team (lead/escation responsibilities)

Presidio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

  • Strong & Reliable Incentives Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
  • Leave & Time Off Breadth Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
  • Inclusive Benefits Coverage The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

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The Company
HQ: New York, NY
3,150 Employees

What We Do

Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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