Senior Solutions Advisor, Artificial Intelligence

Posted 10 Days Ago
Be an Early Applicant
Parramatta, New South Wales, AUS
Hybrid
119K-132K Annually
Senior level
Edtech • Other • Professional Services
The Role
Translate university stakeholder needs into practical, secure AI solutions. Identify and prioritise generative and agentic AI use cases, define requirements, success measures and solution pathways. Collaborate with technical, data, IT, governance and business teams to ensure feasibility, security and alignment with enterprise architecture. Support AI portfolio, literacy, workshops and governance to enable safe, responsible adoption across curriculum, research and operations.
Summary Generated by Built In
Job Description

  • Full-time, ongoing position at HEW Level 8.
  • Parramatta South campus with flexible working arrangements.
  • Salary: $118,969 – $132,069 per annum, plus 17% Super and Leave Loading.

Translate University needs into responsible, practical AI solutions.
 

The Opportunity
At Western Sydney University, we are creating a new era for AI enablement across education, research and operations. Through this role you will join a landmark opportunity to share the future of our AI capabilities that will underpin future success and our transition to an AI-powered world, withing a people-first mindset. You will work with stakeholders across Western Sydney University to identify, shape and progress opportunities for the effective use of generative and agentic AI. Working across curriculum, research, operations and professional services, you will help define business needs, user journeys, capability uplift requirements and opportunities where AI can deliver practical value.

 

You will translate stakeholder priorities into clear use cases, functional requirements, success measures and solution pathways. You will work closely with the AI Technical Lead, AI Solutions Engineers, data teams, IT, cyber security, privacy, governance and business stakeholders to ensure proposed solutions are feasible, secure, supportable and aligned with enterprise architecture.

 

You will also support Western’s AI Use Case Portfolio and contribute to AI literacy, communities of practice, workshops, demonstrations and practical guidance. Through this work, you will help stakeholders apply AI safely, responsibly and effectively while ensuring initiatives align with strategic goals, operational needs, data governance, privacy, cyber security and responsible AI principles.

 

What Success Looks Like:

  • Stakeholder needs are converted into clear, prioritised and technically feasible AI use cases.
  • AI initiatives are assessed against value, feasibility, risk, readiness and strategic alignment.
  • Business, technical and governance stakeholders are connected early in solution design.
  • AI literacy, adoption and awareness activities support safe and responsible use.
  • Proposed AI solutions are practical, secure, supportable and aligned with enterprise needs.

 

Please refer to the Position Description for full details.

 

About You

  • Tertiary qualifications in information technology, business analysis, data science, artificial intelligence, digital transformation, education technology, business, computer science or a related discipline, or equivalent professional experience.
  • Demonstrated experience gathering requirements, analysing business problems, mapping processes, defining use cases and supporting digital, data, automation or AI-enabled solutions.
  • Applied understanding of generative AI, agentic AI, automation, data, analytics, Microsoft 365, Copilot, workflow tools, integration concepts and enterprise technology environments.
  • Strong business analysis and solution advisory skills, with the ability to assess feasibility and value, document requirements and communicate technical concepts clearly.
  • Highly developed stakeholder engagement skills, with the ability to work across academic, professional, technical and executive stakeholder groups.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

  • Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
  • Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
  • Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

  • Position Enquiries: Direct to Omer Yezdani, Chief Data Officer via [email protected]. Please include the job reference code
    REF1580D
  • Closing Date: 11:59pm, Sunday 9th July 2026
  • Working Rights: You must provide evidence of full-time working rights in Australia at application.
  • How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [email protected].

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.

Skills Required

  • Tertiary qualification in IT, business analysis, data science, AI, digital transformation, education technology, business, computer science or related discipline, or equivalent professional experience
  • Demonstrated experience gathering requirements, analysing business problems, mapping processes and defining use cases for digital, data, automation or AI-enabled solutions
  • Applied understanding of generative AI, agentic AI, automation, data, analytics, Microsoft 365, Copilot, workflow tools and integration concepts
  • Strong business analysis and solution advisory skills including feasibility and value assessment, requirements documentation and clear technical communication
  • Highly developed stakeholder engagement skills across academic, professional, technical and executive groups
  • Ability to provide evidence of full-time working rights in Australia at application
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The Company
3,278 Employees

What We Do

Western Sydney University is a public research university based in Greater Western Sydney, Australia. It offers a wide range of undergraduate, postgraduate, and research degrees. The university is known for its commitment to student-centered learning, impactful research, and community engagement, consistently ranking among the top universities globally for its contributions to sustainable development and societal challenges.

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