Senior Solution Owner

Posted 16 Days Ago
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2 Locations
In-Office or Remote
Senior level
Information Technology
The Role
Lead product delivery by translating customer needs into technical execution: drive discovery, elicit and document requirements, create epics/user stories, prioritize backlogs, guide development teams, manage stakeholders, and ensure delivered features meet acceptance criteria.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role
As a Senior Solution Owner, you will lead product delivery by bridging customer business needs with technical execution. You'll drive successful outcomes through strategic customer collaboration and effective team leadership. 

Travel Requirements:  In this role you will be expected to travel up to 25% along with the opportunity to work remote.

Responsibilities Include:

Solution Owners at Presidio take ownership of the success of the project and meeting the customer’s expectations. Responsibilities include:

DISCOVERY & PLANNING:

  • Develop and execute product roadmap with clear vision and strategy
  • Conduct stakeholder interviews, workshops, requirements gathering and use case definition sessions
  • Identify project scope, success criteria, and metrics
  • Research market trends and business changes that impact strategy
  • Create release plans and set delivery expectations
  • Well versed with tools such as Miro / Lucid / Visio

REQUIREMENTS & ANALYSIS:

  • Elicit and document business needs and stakeholder requirements
  • Analyze requirements for completeness, consistency, and feasibility
  • Translate business requirements into technical specifications, in consultation with architects and engineers
  • Create epics and user stories for development team in platforms such as JIRA
  • Conduct peer reviews of requirements with stakeholders
  • Develop acceptance criteria for features

DELIVERY & EXECUTION:

  • Prioritize and maintain sprint backlog
  • Guide team implementation of features and functionality
  • Track requirements status throughout project lifecycle
  • Manage requirement changes meticulously and obtain timely stakeholder approvals
  • Mitigate impediments to sprint goal completion
  • Ensure delivered features meet customer requirements

STAKEHOLDER MANAGEMENT:

  • Partner with stakeholders to communicate product vision
  • Manage expectations across internal and external stakeholders
  • Balance competing demands from different stakeholders
  • Facilitate effective communication between business and technical teams
  • Integrate smoothly with client culture and team dynamics

LEADERSHIP QUALITIES:

  • Strong facilitation and workshop leadership skills
  • Experience with onshore/offshore development teams
  • Expertise in Agile best practices and mentoring
  • Ability to resolve conflicts and prioritize competing demands
  • Passion for delivering quality products that meet customer needs
  • Proven ability to build trust and influence across organizations

Required Skills and Professional Experience:

  • Bachelor's Degree or equivalent experience and / or military experience
  • 12+ years of experience in a Product Owner role, Senior Business Analyst or related work experience
  • Critical thinkers and problem solvers with the vision to bring people, process and technology together effectively, to deliver technology solutions. Outstanding presentation and leadership skills with ability to engage, influence and inspire partners and stakeholders to drive collaboration and alignment
  • Excellent client-facing communication skills both written and oral, along with strong listening, interpersonal and relationship building skills. Ability to craft and deliver succinct messages backed by supporting evidence, calibrated to the needs of executive audiences
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
  • Demonstrable skills across development methodologies (Agile, SCRUM, Kanban, Waterfall)
  • Proficient in Confluence, Jira or other similar tools
  • Experience with Cloud service providers/  Microsoft O365 suite of tools
  • Excellent organizational and time management skills with attention details

Preferred Skills and Professional Experience: 

  • Strong thought leadership, team building, motivational and customer service skills
  • Ability to effectively prioritize and execute tasks while under pressure
  • Highly self-motivated and directed, a self-starter
  • Put business needs before technology. Ask great questions. Always think ahead. Turn data into useful information. Passion to deliver results and exceed expectations
  • Ability to learn quickly, adapt to change and have ownership of learning new tools as applicable to help in the requirements gathering, refinement and management process
  • Experience working in a team-oriented, collaborative environment
  • Works as a team player, willing to perform other tasks as needed to help the team, even if not part of their defined role and responsibilities
  • Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our customers and our company
  • Adaptability to our overall vision, goals and dynamic culture and environment.
  • Career paths rooted in business/technical analysis, application/ data/ Cloud engineering disciplines with an awareness of recent advancements in AI/ML
  • Prior consulting experience at top tier consulting firms OR experience owning a consulting firm desired

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

DCW

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree or equivalent experience/military experience
  • 12+ years experience as Product Owner, Senior Business Analyst, or related role
  • Experience eliciting, documenting, analyzing, and verifying business and technical requirements
  • Proven experience creating epics and user stories and developing acceptance criteria
  • Proficient with Confluence, JIRA or similar collaboration and ALM tools
  • Well versed with collaboration and diagramming tools such as Miro, Lucid, Visio
  • Experience with Agile methodologies (Agile, Scrum, Kanban) and mentoring teams on best practices
  • Experience working with onshore/offshore development teams
  • Experience with Cloud service providers and Microsoft O365 suite
  • Strong client-facing communication, presentation, facilitation, and stakeholder management skills
  • Prior consulting experience at top-tier firms or owning a consulting firm
  • Awareness of recent advancements in AI/ML and data/cloud engineering disciplines
  • Thought leadership, team building, motivational and customer service skills
  • Ability to prioritize and execute tasks under pressure; self-starter and adaptable

Presidio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

  • Strong & Reliable Incentives Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
  • Leave & Time Off Breadth Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
  • Inclusive Benefits Coverage The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

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The Company
HQ: New York, NY
3,150 Employees

What We Do

Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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