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About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.Onsite Atlanta, GA
What You'll DoThe Senior Solution Manager will play a critical role in accelerating growth and advancing NCR Voyix's competitiveness through the transformation of business processes, technology capabilities, and enterprise applications supporting subscription management, billing, and customer lifecycle operations.
The ideal candidate combines strategic thinking, strong leadership capabilities, and deep business process expertise with a passion for driving organizational change and delivering measurable business outcomes. This individual will serve as a trusted advisor to senior business stakeholders across multiple functions, helping shape business strategy, define future-state capabilities, and drive enterprise transformation initiatives.
The Senior Solution Manager will partner closely with business leaders and agile delivery teams to develop and execute roadmaps that modernize subscription and billing capabilities while enabling scalable growth.
Key Responsibilities:
- Serve as a strategic business-facing partner between business stakeholders and technology teams.
- Lead the end-to-end solution lifecycle from strategy and concept through implementation, adoption, and optimization.
- Own the vision, roadmap, prioritization, business case, and value realization for subscription management and billing-related initiatives.
- Partner with executive and senior-level stakeholders to understand business objectives and translate them into actionable capabilities and transformation plans.
- Drive business process transformation across subscription lifecycle, customer entitlement, billing, invoicing, and revenue-related functions.
- Facilitate alignment across stakeholders, business units, and delivery teams to define requirements and deliver business value.
- Champion change management and organizational adoption efforts to ensure successful outcomes.
- Measure and communicate business value, ROI, and progress against strategic objectives.
- Deliver solutions that align with enterprise priorities, improve operational effectiveness, and support long-term business growth.
- Bachelor's Degree in a related field of study; MBA preferred.
- 10+ years of product management, solution management, business transformation, or enterprise application leadership experience.
- Deep knowledge of subscription management, billing, invoicing, customer entitlement, and recurring revenue business processes.
- Strong understanding of the end-to-end subscription lifecycle and customer experience journey.
- Experience leading large-scale business transformation initiatives involving enterprise platforms and cross-functional stakeholders.
- Demonstrated ability to define strategy, build roadmaps, and deliver measurable business outcomes.
- Experience working within complex global organizations, preferably in software, technology, or recurring-revenue businesses.
- Agile delivery methodology experience.
- Proven track record of influencing and collaborating across business and technology organizations to achieve strategic goals.
- Experience with subscription management, billing, ERP, CRM, or revenue management platforms preferred; specific platform expertise is not required.
- Executive presence with the ability to confidently engage, influence, and present to senior leadership audiences.
- Strategic thinker who can connect business objectives to technology-enabled solutions.
- Strong business acumen with the ability to balance customer, operational, and financial considerations.
- Proven leader capable of driving change and influencing outcomes across a matrixed organization.
- Confident, innovative thinker with a strong sense of ownership, accountability, and initiative.
- Skilled at solving complex business challenges with broad organizational impact.
- Excellent written, verbal, and presentation skills, including the ability to communicate complex topics in a clear and compelling manner.
- Comfortable operating in a fast-paced, evolving environment with multiple competing priorities.
- Collaborative and team-oriented, with a demonstrated ability to build strong partnerships across functions.
- Adaptable, resilient, and committed to continuous learning and professional growth.
- Ability to understand and communicate high-level process flows and solution architectures without requiring deep technical specialization.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Skills Required
- Bachelor's Degree in a related field of study
- MBA
- 10+ years product/solution management experience leading large scale IT solutions for subscription management and billing applications
- Full understanding of subscription lifecycle and product/customer entitlement processes
- Billing and invoice presentation experience including taxation for subscription and non-subscription sales
- Oracle Subscription Management experience
- Oracle Fusion Receivables experience
- Experience working in a global, multi-national software technology firm
- Agile delivery methodology experience
- Proven ability to facilitate and collaborate across stakeholders and agile teams
- Superb written and verbal communication skills, including presenting to executive audiences
NCR Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NCR Corporation and has not been reviewed or approved by NCR Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision, alongside HSA/HRA funding and an employee assistance program. This breadth increases the perceived baseline value of the total rewards package even when pay satisfaction varies.
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Retirement Support — Retirement support includes a 401(k) match structure and an employee stock purchase program with a stated discount. These elements provide longer-term wealth-building mechanisms beyond base salary.
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Leave & Time Off Breadth — Time-off provisions include paid vacation, holidays (including floating days), sick time, and defined maternity and paternity leave. This breadth can improve the overall rewards experience for those who can fully utilize the leave policies.
NCR Corporation Insights
What We Do
Shaping the future for 135 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks. The #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor ATM software, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients.
