Senior Solution Engineer

About the Role: 

As a Senior Solutions Engineer, you will be responsible for building technology solutions based on customers’/ prospects’ technology stack to demonstrate differentiated value propositions and enable sales revenue from new and existing customers. This role partners with the Sales, Go to Market, and Customer Success to deliver impact and is also responsible for building the solution engineering organization for the region.

What you will do:

Pre-Sales Support:

- Engage with prospects to understand their technical requirements and business needs.

- Conduct product demonstrations and presentations tailored to the audience.

- Develop and deliver technical proposals, including solution architecture and integration plans.

- Collaborate with the sales team to strategize on account planning and customer engagement.

Technical Expertise:

- Provide detailed technical explanations of our products and services to customers.

- Address and resolve technical questions or concerns from prospects and existing clients.

- Stay abreast with current industry trends, emerging technologies, and competitor offerings.

Solution Design:

- Design and propose customised solutions that address specific customer requirements.

- Create and deliver Proof of Concepts (PoCs) and pilot projects to validate the solution fit.

What are we looking for? 

Must Have: 

- B Tech with experience in B2B product sales organization

- 5+ years of experience in building technical solutions for B2B/ SaaS sales for Enterprise products

- Experience of working with cross functional stakeholders

- Strong technical background with experience in Mobile Apps/Website development or any marketing automation tool.

Measure of Success:

- Win ratio for large deals/ named accounts

- Booking/ ARR

Competencies: 

- Functional competencies: Understanding of technologies in user retention/ CRM/ CDM, understanding of sales process/ tools, technology ecosystem/ integration

- Behavioral competencies: Business and commercial acumen, strategic thinking, analytical skills, people leadership 

Who will you report to: Senior Manager - Technical Accounts - Customer Solutions

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

Learn More:

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

CleverAI 

CleverTap Developer Documentation

Blogs

TesseractDB™

CleverTap Product Demo

Values

About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, and Grab, Carousell, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.