Senior Solution Engineer

Reposted 20 Days Ago
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Paris, Île-de-France, FRA
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The Role
The Senior Solution Engineer supports sales by showcasing API Management solutions, building client relationships, and driving customer satisfaction through evaluation and onboarding processes.
Summary Generated by Built In

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What will you be doing

  • Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.

  • Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.

  • Support PoCs throughout the entire evaluation process.

  • Onboard and train new customers and establish revenue potential with existing customers.

  • Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.

  • Create technical documentation for DevOps, implementations, and services engagements.

  • Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.

  • And any additional tasks required by manager.

What you will bring

  • 5-7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.

  • Experience working with Open-source technology.

  • Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.

  • Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.

  • Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points

  • Previous experience with API Gateway or Service Mesh is preferred.

  • Experience with Docker or Kubernetes.

  • Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.

  • Fluency working on Linux OSes.

  • Familiarity with DevOps and CD/CI pipeline.

  • Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-JM3

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Skills Required

  • 5-7+ years of pre-sales Solution Engineering or relevant experience
  • Experience working with Open-source technology
  • Knowledge of API Management & Integration
  • Presenting to executive-level clients
  • Experience with SaaS, Open-source or Enterprise Software

Kong Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kong and has not been reviewed or approved by Kong.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, particularly in senior and technical positions, with bonuses and overtime enhancing earnings for some. Compensation is generally described as strong across a range of functions.
  • Leave & Time Off Breadth Policies such as flexible time off, company Unplug Days, U‑First Fridays, and a paid sabbatical create multiple avenues for rest and personal development. These offerings support work‑life balance for a distributed workforce.
  • Equity Value & Accessibility Stock options and an employee stock purchase plan enable broad participation in company equity. Equity is positioned as a meaningful component of total rewards alongside cash compensation.

Kong Insights

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The Company
Bangalore, Karnataka
800 Employees
Year Founded: 2017

What We Do

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely and accelerate time to market.

Why Work With Us

It starts with how we show up for each other. We’ve created a workplace that’s intentionally flexible, deeply inclusive, and built for meaningful collaboration — whether virtual or in person. We trust our teams to own their work, and we give them the support, tools, and freedom to grow.

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