Jobs at Kong

Lead Kong’s strategic sales organization across the Nordics, driving enterprise customer acquisition, account growth, revenue performance, forecasting, and sales-target achievement. Responsibilities include recruiting and retaining talent, coaching account executives on sales methodologies and deal execution, managing territories and pipeline generation, conducting forecast reviews, and collaborating with marketing, partners, and senior leadership.

Design, implement, deploy, and operate resilient control-plane services for Kong’s API gateway ecosystem. Lead architecture decisions, improve scalability and reliability, resolve complex networking and configuration issues, influence cloud-native roadmaps, collaborate across teams, and mentor engineers. The role focuses on Golang, distributed systems, Kubernetes, microservices, APIs, PostgreSQL, CI/CD, and infrastructure as code.

Build and maintain Kong’s AI Gateway software, including multi-LLM routing, semantic caching, MCP, proxying, load balancing, database support, and deployment integrations. Troubleshoot bugs, tune performance, optimize low-level systems, and develop scalable, distributed, reliable services. The role requires server-side programming, Linux systems and networking expertise, and familiarity with AI and LLM applications. Engineers also contribute to product documentation while collaborating with a distributed team.

Identify and qualify outbound business opportunities across EMEA enterprise accounts. Build campaigns, engage decision-makers by phone, email, LinkedIn, and video, schedule qualified meetings, maintain Salesforce pipeline data, use AI tools to personalize outreach, and partner with account executives and Marketing. The role includes structured training, mentorship, quota ramping, and development toward technology sales careers.

Build and maintain TypeScript and Node.js microservices for Kong’s billing platform. Responsibilities include subscription management, entitlement provisioning, usage metering, payment and CRM integrations, event-driven workflows, and distributed systems reliability. The role involves database design, testing, monitoring, code reviews, on-call support, and collaboration with engineering, finance, and revenue operations teams.

Design, build, and maintain Kong’s API management software and core infrastructure. Develop proxying, load balancing, database, and deployment platform capabilities; troubleshoot bugs, tune performance, and optimize low-level systems. Work with distributed systems, Linux networking, L4/L7 protocols, and open-source communities while contributing documentation and supporting AI gateway functionality.

Design, build, and maintain Kong API management software and its underlying stack. Develop proxying, load balancing, and database features; troubleshoot bugs, tune performance, and optimize low-level systems. Support third-party deployment platforms, contribute to the open-source community, and document products. The role requires expertise in scalable distributed systems, Linux troubleshooting, networking, and computer systems programming, with familiarity with AI/LLM applications.

Design, build, and maintain Kong API management software and its underlying systems. Develop proxying, load balancing, database, and deployment-platform integrations; troubleshoot bugs, tune performance, and implement low-level optimizations. Work with distributed systems, Linux networking, L4/L7 protocols, and open-source communities while collaborating remotely and documenting products. Familiarity with AI/LLM concepts is expected.

Design, build, and maintain Kong’s API management software and underlying systems. Develop proxying, load balancing, database, and deployment-platform integrations; troubleshoot bugs, tune performance, and optimize low-level systems. Work with distributed systems, Linux networking, L4/L7 protocols, and open-source communities while contributing to AI and LLM-related capabilities.

Sell Kong’s enterprise platform to UK enterprise accounts, own a book of business, manage pipeline accuracy, meet quota, lead pre- and post-sales activities, and close new customer opportunities. The role requires enterprise software sales experience, strong communication and negotiation skills, established customer relationships, and travel to customer sites 30%–50% of the time.

Sell Kong’s Enterprise Platform to global enterprise customers, manage strategic accounts, meet sales quotas, develop and maintain pipeline accuracy, lead pre- and post-sales activities, understand customer buying processes, close opportunities, and analyze wins and losses. The role requires enterprise software sales experience, strong communication and negotiation skills, established relationships, and willingness to travel 30%–50% to customer sites.

Leads complex enterprise technical support investigations across production and pre-production environments. Troubleshoots API Gateway, AI Gateway, cloud, authentication, and containerization issues; produces knowledge articles, executive summaries, and root-cause analyses. Partners with engineering, product, customer-facing teams, and leadership to improve product stability and customer experience. Mentors support engineers, manages escalations, and drives cross-functional technical projects for high-value enterprise customers.

Own Federal Civilian agency accounts across DOE, DOJ, VA, and Commerce. Drive new business and expansion, manage full sales cycles, build executive relationships, develop budget-aligned account plans, and work with systems integrators and partners. Sell Kong’s API and AI Gateway solutions to support digital services, data sharing, Zero Trust, cloud adoption, and AI modernization. Maintain Salesforce pipeline discipline, forecasting, and represent Kong at agency and industry events.

Lead technical sales for enterprise and strategic Nordic accounts by supporting discovery, demos, proof-of-concepts, onboarding, training, and customer implementations. Build executive and technical relationships, create documentation, coordinate customer needs with internal teams, and support lead generation through content, webinars, and events. Promote Kong’s API management and connectivity solutions throughout the sales lifecycle.

Drive enterprise sales growth across Latin America by prospecting, managing the full sales cycle in Spanish, closing complex SaaS and software deals, expanding accounts, forecasting in CRM systems, and building executive relationships. Collaborate with product, marketing, and customer success teams while representing Kong at events and providing market feedback.

Own the full enterprise sales cycle, from prospecting and pipeline generation through executive engagement, negotiation, closing, and account expansion. Build strategic relationships with C-level stakeholders, manage revenue targets and forecasts, identify opportunities, and partner with Product, Marketing, Customer Success, and technical teams. The role requires selling complex SaaS, cloud, infrastructure, or enterprise software solutions to large organizations.

Own Kong’s product-led growth engine, including qualified signup targets, digital acquisition, conversion optimization, experimentation, lifecycle initiatives, and funnel performance. Build and optimize landing pages, signup journeys, acquisition loops, and personalized experiences while connecting acquisition data to activation, PQLs, pipeline, and revenue. Partner cross-functionally with Marketing, Product Growth, RevOps, Analytics, and Engineering to scale self-service growth and improve experiment velocity.

The Account Development Representative will conduct signal-based outbound prospecting, personalize multi-channel sequences, qualify inbound leads, and book opportunities with technical enterprise personas. The role partners with Marketing, RevOps, Sales, and Product; uses AI-enabled prospecting tools; experiments with messaging and call strategies; develops API and AI infrastructure expertise; and provides competitive intelligence to improve go-to-market targeting.

Own the vision, roadmap, and lifecycle of Kong’s AI Management portfolio, including AI Gateway capabilities, agentic harnesses, LLM routing, policies, context, guardrails, and evaluation. Align engineering, design, marketing, and executives; translate complex AI infrastructure concepts into product requirements; manage backlogs, dependencies, technical debt, and delivery timelines; and support customer engagements and sales enablement.

Own the vision and execution of Kong Konnect’s billing and monetization platform, including entitlements, pricing and packaging, usage metering, checkout, subscriptions, invoicing, enterprise workflows, marketplace billing, and fulfillment automation. Partner with Finance, Sales, GTM, Product Growth, and Engineering to improve billing accuracy, customer experience, revenue operations, and platform scalability. Define metrics, lead migrations, and deliver best-in-class billing, provisioning, and monetization capabilities.