Jobs at Kong

Sell Kong's API and AI Gateway solutions to U.S. Federal agencies. Manage full sales cycle, build executive relationships, work with partners and internal teams, develop capture strategies, maintain Salesforce pipeline, and represent Kong at government and industry events to drive DoD, IC, and Civilian agency adoption and growth.

Operate and improve Kong's cloud platform by building IaC, automation, monitoring, and incident response. Ensure reliability and scalability through container orchestration, CI/CD, capacity planning, disaster recovery, security hardening, and participating in on-call rotations.

Architect and implement Kong API gateway and service mesh solutions for enterprise clients; lead technical workshops, proofs-of-concept, and troubleshooting; own technical success from pre-sales through post-implementation; mentor junior engineers; capture customer feedback to influence product roadmap. Travel ~30-50%.

Serve as a strategic partner to key customers to drive retention, adoption and growth. Develop account plans, monitor customer health, lead change and program management, collaborate with sales/product/support, run executive reviews, and identify upsell opportunities while managing technical escalations.

The Engagement Manager will oversee customer engagements, managing project lifecycles, ensuring delivery outcomes, and maintaining customer relations while driving professional services operations.

Support field sales by designing and demonstrating the Kong API/AI connectivity platform, run PoCs, build trusted customer relationships, coordinate cross-functional teams, produce technical documentation, and contribute to marketing initiatives to ensure successful platform adoption and customer satisfaction.

As a Forward Deployed Engineer, you'll partner with enterprise customers to implement Kong's API and AI solutions while driving automation, migrations, and production-grade coding in diverse environments.

The Forward Deployed Engineer will partner with enterprise customers to implement and automate Kong-based solutions, manage migrations, and collaborate with engineering and product teams to enhance customer outcomes.

Lead and scale an EMEA Account Development/ADR team: hire, ramp, coach, and enable outbound enterprise SDRs. Drive pipeline, forecasting, KPI analysis, cross-functional alignment, and tool adoption (Salesforce, Outreach, LinkedIn Sales Navigator). Build a playbook-driven, high-performance culture in a hybrid London environment.

Lead technical pre-sales for enterprise accounts: run discovery, demos, PoCs, onboarding, and documentation; coordinate with product/engineering; generate leads and evangelize Kong API and connectivity solutions.

Drive enterprise sales across the Southeast: own full sales cycle, build pipeline, close deals with large enterprises, expand and retain accounts, engage C-level stakeholders, collaborate with product/marketing/customer success, forecast in CRM, and represent the company at events to grow recurring revenue.

Design, build and maintain Kong core API management software. Implement proxying, load balancing and database support. Troubleshoot bugs, optimize performance, work on low-level Linux systems and networking, engage with open-source community, and collaborate with distributed teams.

Own the technical narrative for Kong's AI connectivity products, become a hands-on product expert, create technical content (white papers, demos, battlecards), enable sales and field teams, shape AI roadmap with market insights, drive category creation and integrated demand-gen campaigns, and monitor competitive landscape to support positioning and wins.

Serve as a technical advisor and pre-sales lead for Kong's API and AI connectivity platform. Support sales through discovery, POCs, technical validation, demos, workshops, and deal strategy. Mentor junior SEs, produce technical docs and thought leadership, and influence product direction through customer feedback. Focus areas include API management, AI/LLM governance, Model Context Protocol, semantic caching, prompt guardrails, and agentic AI architectures.

Design, build, and operate TypeScript microservices and integrations that run the billing lifecycle, including payment and CRM integrations, event-driven workflows, entitlement enforcement, provisioning pipelines, admin tooling, testing, on-call incident response, and mentoring engineers to ensure reliable, auditable financial workflows.

This role involves incident response management, threat detection, forensics, and improvement of security processes using automation and cloud technologies at Kong Inc.

The Enterprise Account Executive will sell Kong Enterprise Platform to enterprise customers, meet quotas, lead accounts through sales processes, and ensure pipeline accuracy while traveling to customer sites as needed.

Design, build, and maintain API management software, innovate features, troubleshoot bugs, and engage with the open-source community. Requires strong technical expertise in Linux and distributed systems, as well as significant Rust programming experience.

The Enterprise Account Executive is responsible for selling the Kong Enterprise Platform to global enterprise accounts, meeting quotas, and providing account leadership in pre- and post-sales processes while traveling to customer sites as needed.

Responsible for selling Kong Enterprise Platform to public sector accounts, developing strategy, meeting quotas, and collaborating with internal teams while maintaining customer relationships.