Jobs at Kong

Operate and scale Kong’s global multi-region SaaS platform across AWS, GCP, and Azure. Build Kubernetes infrastructure, Terraform-based automation, Helm and ArgoCD deployment workflows, CI/CD pipelines, observability systems, and highly available data layers. Improve Kong Gateway and Mesh environments, reliability, scalability, security, disaster recovery, and cost efficiency. Participate in 24/7 on-call, incident response, SLO tracking, postmortems, and operational improvement initiatives.

Sell Kong’s Enterprise Platform to enterprise customers in Saudi Arabia. Own a book of business, manage buying processes and sales pipelines, meet quotas, lead pre- and post-sales activities, build customer relationships, and close new business. The role requires extensive regional enterprise software sales experience, strong negotiation and presentation skills, structured pipeline management, and the ability to travel to customer sites as needed.

Develop and lead inbound and outbound sales campaigns, prospect to IT and business decision-makers, maintain lead activity in Salesforce, set qualified meetings, nurture early opportunities, and meet opportunity quotas. The role requires strong communication, cold-calling, relationship-building, sales learning agility, independent work, and collaboration with marketing and Account Executive teams.

Staff Solutions Engineer supporting enterprise sales through technical discovery, product demonstrations, proofs of concept, feasibility workshops, and solution architecture. The role focuses on API management, AI connectivity, governance, agentic architectures, LLM traffic management, and enterprise security. Responsibilities include managing complex technical deals, mentoring junior engineers, producing technical content, collaborating with product and engineering, and influencing product strategy through customer and market insights.

Drive enterprise sales growth by prospecting, managing the full sales cycle, closing complex deals, retaining customers, and expanding strategic accounts. Build executive relationships, deliver tailored product demonstrations, maintain accurate CRM forecasts, and collaborate with product, marketing, and customer success teams. Research markets and competitors, develop account plans, represent Kong at industry events, and provide feedback supporting product and go-to-market strategies.

Identify and qualify new EMEA commercial opportunities through outbound campaigns, phone, email, LinkedIn, and video. Engage decision-makers, schedule qualified meetings, partner with account executives and Marketing, maintain accurate Salesforce data, manage pipeline activity, and use AI tools to personalize outreach and improve productivity. The role includes structured sales training, mentorship, and development toward future account executive opportunities.

Sell Kong’s Enterprise Platform to global enterprise customers, manage a book of business, meet sales quotas, build and maintain pipeline accuracy, lead pre- and post-sales activities, close opportunities, and analyze wins and losses. The role requires enterprise software sales experience, strong communication and negotiation skills, and travel to customer sites 30%–50% of the time.

Own reliability for Kong’s Volcano internal developer platform by defining SLOs, incident practices, and observability. Design multi-region Kubernetes infrastructure, GitOps deployment automation, preview environments, managed PostgreSQL, Redis, and object storage. Lead reliability and compliance initiatives with engineering, security, and OCTO leadership while evaluating emerging edge, serverless, vector database, and AI infrastructure technologies.

Senior corporate counsel supporting Kong’s Americas East revenue team by leading complex SaaS and software contract negotiations, advising on commercial legal matters, and supporting federal government customers. The role covers privacy, security, intellectual property, artificial intelligence, open-source software, data governance, and government contracting, while partnering with Finance, Revenue Operations, and Customer Assurance on contract execution.

Sell Kong’s Enterprise Platform to enterprise customers in Thailand. Responsibilities include building pipeline, meeting quotas, territory planning, forecasting, managing the book of business, understanding buying processes, maintaining pipeline accuracy, closing opportunities, and collaborating with product, marketing, and customer success teams. The role requires customer-site travel of 30%–50% and focuses on acquiring new customers and selling to senior executives across large enterprises.

Leads technical sales for Kong’s API Management and Connectivity solutions across UAE enterprise and strategic accounts. Partners with sales teams, conducts discovery, demos, proof-of-concepts, onboarding, and customer training. Builds executive relationships, creates technical documentation, coordinates customer needs with internal teams, and supports lead generation through content, webinars, and events.

Design, build, operate, and lead delivery of highly available distributed systems for managed cloud and serverless API gateways. Develop microservices and control-plane components, ensure 99.99% uptime, participate in on-call rotations, improve observability and reliability, and mentor engineers. Collaborate across product and engineering teams to shape technical direction, deliver scalable API infrastructure, and support hiring and technical roadmap development.

Own the full enterprise sales cycle, from prospecting through negotiation and closing, while building pipeline, meeting revenue targets, retaining customers, and expanding accounts. Develop relationships with C-level decision-makers, deliver customized product demonstrations, forecast accurately in CRM systems, conduct account planning, monitor market trends, and collaborate with product, marketing, and customer success teams to support growth and go-to-market initiatives.

Own product direction, requirements, roadmaps, and delivery for Kong’s AI Management modules, including agentic AI infrastructure, AI Gateway capabilities, guardrails, evaluation, policies, and optimization. Coordinate cross-product dependencies and distributed engineering teams, balance feature delivery with technical debt, communicate with stakeholders, and support product marketing, sales enablement, and customer-facing field activities.

Develop and lead inbound and outbound sales campaigns, prospect through phone, video, LinkedIn, and email, maintain lead activity in Salesforce, qualify prospects, schedule introductory meetings, nurture early-stage opportunities, and achieve opportunity quotas. The role requires close collaboration with marketing and Account Executives, continuous sales training, strong communication, independent work, and a proactive, goal-oriented approach.

Provides administrative and operational support to EMEA and APJ Sales VPs. Responsibilities include managing complex multi-time-zone calendars, coordinating domestic and international travel, preparing expense reports, handling communications and records, and managing confidential information. The role also improves administrative processes and supports senior leaders across global regions. It does not include strategy, business analysis, reporting, people management, or budget ownership.

Build and implement Kong-based API, AI gateway, service mesh, and cloud-native solutions for enterprise customers. Develop production-grade code, automation frameworks, migration tooling, integrations, CI/CD pipelines, Kubernetes automation, and infrastructure tools. Lead API management migrations, solve complex technical challenges with customer teams, create reusable technical assets, and collaborate with Product and Engineering to influence roadmap priorities.

Identify and qualify inbound and outbound sales opportunities, prospect through phone, video, LinkedIn, and email, maintain lead activity in Salesforce, schedule qualified meetings, nurture early-stage prospects, achieve quotas, and collaborate with Marketing and Account Executives. The role includes intensive sales training, product education, mentorship, and development toward future sales positions.

Provide advanced technical support to enterprise customers using Kong’s API and AI Gateway products. Investigate and resolve complex production and pre-production issues through troubleshooting calls and email, create knowledge articles, collaborate with engineering and product teams, and mentor support colleagues. The role requires expertise in REST APIs, coding, HTTP, cloud technologies, containers, and Kubernetes, with additional exposure to Linux, DNS, databases, and scripting languages preferred.

Own technical positioning, messaging, competitive strategy, and evangelism for Kong’s AI traffic management, gateway, guardrails, and AI/MCP/agent registry capabilities. Create demos, technical content, reference architectures, and enablement for technical field teams. Partner with Product, Marketing, Sales, and Partners on roadmap narratives, launches, campaigns, customer engagement, and analyst relations. Mentor technical product marketing contributors and represent Kong at industry events.