Senior Solution Consultant

Posted Yesterday
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Seoul
Junior
Information Technology • Internet of Things • Software • Virtual Reality
We Are Innovators. We Are Creators. We Are PTC.
The Role
The Senior Solution Consultant at PTC will demonstrate technical aspects of Kepware products, support customer calls, perform research on network protocols, and create instructional content. This position emphasizes technical sales and interdepartmental communication.
Summary Generated by Built In

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Job Details.

  • Proficiency in the presentation and demonstration of the technical aspects of PTC’s Kepware industrial connectivity products, as well as any relevant protocols or technology.
  • Technology includes computer networking, web services, OPC-enabled products, Programmable Logic Controllers (PLCs, RTUs, PACs, etc.), SCADA/HMI/MES/ERP/IT software packages, big data platforms, data analytics tools, and IoT platforms.
  • Participation as a technical resource on customer calls with Sales and Product Management teams when necessary. Provide delivery of pre-sales support capability in conjunction with sales efforts.
  • Continuous research of network protocols, specifications, and other technologies related to the industries Kepware serves. This includes user application stories and competitors’ products.
  • Application of technical competencies to create meaningful content for instructional videos, technical guides, specification sheets, live webinars/consultations, and other collateral.
  • Facilitation of interdepartmental communication between Sales, Marketing, Support, Product Management, and Engineering when necessary.
  • Sales and marketing product demonstration development

Job Requirements

Regional / Global; focus on Kepware products (ThingWorx Kepware Server/KEPServerEX, LinkMaster, RedundancyMaster)

  • Significant, demonstrated success in customer-facing roles; sales, support, or software or hardware product training
  • Professional working knowledge of computer networking technologies - physical mediums like Ethernet and Serial as well as data transport and application-level protocols
  • Some experience in computer programming languages such as Javascript, Python, C++/C#
  • Applied mechanical/electrical/computer engineering or computer science experience
  • Some experience with database systems.
  • 1-3 years’ experience in a related technical field with technical sales experience a significant plus
  • Bachelor’s Degree or technical degree; STEM (Science, Technology, Engineering, and Math) or related field is a plus
  • MS or graduate-level/research experience in STEM is a plus

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

Top Skills

C#
C++
JavaScript
Python
The Company
HQ: Boston, MA
7,347 Employees
On-site Workplace
Year Founded: 1985

What We Do

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

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