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Job Description Summary
Retail Solutions Expert with experience in supply chain planning systems. Strong domain knowledge and delivery experience who can understand a customers need and present a solution efficiently to ensure project plans are met and TTV is achieved
- Can provide advice to customers regarding industry best practices and process methodology.
- Assists Project Manager(s) in planning efforts and effort estimations for new solutions.
- Can facilitate workshop style discussions to determine the requirements for the solution to provide the correct business outcomes.
- Ability to assess any solution gaps, fully document and provide a mitigation strategy while discussing permanent solution with internal stakeholders.
- Has the ability to work across solutions and facilitate discussions for integration between solutions.
- Leads business process analysis or design, construction, validation, and deployment phases of the project.
- Strong domain knowledge to understand how the relevant Blue Yonder solutions within area of focus can be configured and delivered to better facilitate customer business processes.
- Creates and modifies procedural and system documentation throughout the project.
- Supports all testing phases of the projects and assisting the customers to comprehensively test the products to ensure smooth deployment.
- Responsible for the functional delivery of the solution and liaising with key stakeholders within the customer, project team, PD/PMG and support organisations.
- Delivers project transition into BAU including complete solution design documentation, knowledge transfer to support teams, "Go Live" checklists
- Assist and in some cases deliver training to the customer representatives.
- Manage requirement gathering / design phases of the project to ensure minimal scope change.
- Provides level 2 non-technical support during the "go-live" period.
- Provides level 2 user support and verifies that the system provides the required business functions and maintains data integrity.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential
Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.