The Role
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
As a Solution Advisor for Regulated Industries at WalkMe you will act as the conduit between sales and delivery to translate SLED customers' business vision and strategy into solutions, and guide the technology evaluation part of the sales process. You will work with our most strategic clients, and need to have a passion for understanding their needs and expressing the value of WalkMe's products and solutions in meeting those needs. This role will report to the Director of Solution Advisory for Regulated Industries.
What You'll Own
- Partner with SLED Account Executives by taking a consultative role in the customers' evaluation processes across highly regulated sectors. This includes answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.
- Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem.
- Design and deliver tailored, compelling demos that tell a story aligning WalkMe’s capabilities to the needs and priorities of prospective RI customers. These may be communicated through various mediums, including phone, presentation, and live/online demonstrations.
- Develop and maintain trusted advisor relationships with technical and business stakeholders.
- Support RFxs, security assessments/questionnaires, and other technical diligence with precision and responsiveness.
- Manage technical POC's both onsite and offsite.
- Collaborate on and present custom product demonstrations to support the sales cycle.
- Effectively position and communicate WalkMe’s security posture internally and externally.
- Create and maintain collateral to demonstrate WalkMe’s ability to meet the prospect security and privacy requirements.
- Aggregate feedback from customer meetings and be able to convey cross-functionally (i.e. Product Management, Engineering)
- Speak at field events to both the technical and non-technical audiences.
- Educate prospects on best practices in Digital Adoption and WalkMe implementation strategy.
- Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.
What You Need to Succeed
- Minimum of 5 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional/technical consultant or equivalent, ideally working with enterprise/regulatory customers.
- Strong presentation skills with an ability to examine, interpret, and articulate complex technical concepts to audiences of varying technical levels.
- Experience working with SAP products and CRM systems such as SFDC preferred
- Familiarity with complex IT/security environments and compliance standards (e.g. StateRAMP, HIPAA, HECVAT, SOC2, etc.)
- Experience building and presenting demo environments for customers at all levels - engineers to C level executives.
- Deep knowledge of the sales cycle and a proven ability to influence deal strategy with technical credibility
- Self-starter with a strong “team player” mindset and positive attitude
- Experience working with state & local agencies, and higher education institutions,
- Bonus if you have experience working with WalkMe, other DAPs, or similar platforms
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The starting base pay for this role is between $120,000 and $140,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
