ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
We are seeking a detail-oriented Quality Engineer to support our Engineering and Product Development teams in delivering high-quality software solutions. The ideal candidate will be responsible for designing, executing, and automating test strategies across web, mobile, and API-based applications while ensuring overall product quality and release readiness.
Key ResponsibilitiesQuality Assurance & Testing- Support Quality Engineering teams in a disciplined Agile development environment.
- Research, analyze, and document testing findings and quality metrics.
- Test complex web, mobile, and API-based applications integrated with backend database systems.
- Create, maintain, and execute manual and automated test cases and test suites.
- Review, diagnose, reproduce, and verify reported defects and bug fixes.
- Derive testing requirements throughout the software development lifecycle.
- Perform functional, regression, integration, system, and end-to-end testing.
- Design, develop, maintain, and troubleshoot automated testing frameworks and test suites.
- Implement automated testing within Continuous Integration/Continuous Deployment (CI/CD) pipelines.
- Ensure automated tests provide timely and actionable feedback to development teams.
- Continuously improve test coverage and automation efficiency.
- Develop and maintain software quality artifacts, including:
- Test Plans
- Test Cases
- Test Procedures
- Test Reports
- Plan and manage testing schedules in alignment with project timelines and delivery commitments.
- Review software documentation for technical accuracy, completeness, and compliance.
- Identify, isolate, and troubleshoot software issues.
- Conduct root cause analysis and collaborate with development teams on solutions.
- Perform historical analysis of test results and quality metrics.
- Track quality trends and recommend process improvements.
- Identify deviations from established software quality standards and recommend corrective actions.
- Develop and define quality standards, methodologies, and release readiness criteria.
- Ensure compliance with organizational and regulatory quality requirements.
- Work closely with Developers, Product Managers, Business Analysts, and Engineering teams.
- Provide feedback on application usability, functionality, and user experience.
- Influence team decisions by presenting testing insights, quality findings, and best practices.
- Collaborate with cross-functional teams to evaluate issues and recommend solutions.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- Experience in software testing and quality assurance.
- Strong understanding of SDLC, STLC, and Agile methodologies.
- Experience testing:
- Web Applications
- Mobile Applications
- APIs
- Database-driven systems
- Strong defect tracking and troubleshooting skills.
- Excellent analytical, problem-solving, and documentation abilities.
- Experience with test automation tools and frameworks.
- Experience with CI/CD pipelines and DevOps practices.
- Knowledge of API testing tools (Postman, Rest Assured, Swagger, etc.).
- Experience with Selenium, Cypress, Playwright, Appium, or similar testing frameworks.
- Familiarity with SQL and database testing.
- Experience working in Agile/Scrum environments.
- Test Automation
- Python Coding
- API Testing
- Web & Mobile Testing
- Regression Testing
- Functional Testing
- Agile Methodology
- CI/CD
- Defect Management
- SQL & Database Testing
- Root Cause Analysis
- AI
- Quality Metrics & Reporting
- Communication & Collaboration
- High test coverage and automation adoption.
- Reduction in production defects.
- Timely completion of testing activities.
- Improved software quality and release readiness.
- Strong collaboration with engineering and product teams.
Experience: 8 Years -10 Years
Work Location : Mumbai or Pune
Work Type: Hybrid (Three days to office)
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- 8-10 years experience in software testing and quality assurance
- Strong understanding of SDLC, STLC, and Agile methodologies
- Experience testing web applications
- Experience testing mobile applications
- Experience testing APIs
- Experience with database-driven systems
- Strong defect tracking and troubleshooting skills
- Excellent analytical, problem-solving, and documentation abilities
- Experience with test automation tools and frameworks
- Experience with CI/CD pipelines and DevOps practices
- Knowledge of API testing tools (Postman, Rest Assured, Swagger)
- Experience with Selenium, Cypress, Playwright, Appium or similar
- Familiarity with SQL and database testing
- Python coding (test automation)
- Experience working in Agile/Scrum environments
ConnectWise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.
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Leave & Time Off Breadth — Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
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Healthcare Strength — Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
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Retirement Support — Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.
ConnectWise Insights
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
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