Senior Software Quality Assurance Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

In our commitment to delivering high quality products and services, Fullsteam is currently seeking a Senior Software Quality Assurance Engineer in Canada to help the US based quality team test Fullsteam’s payment processing platform from a Canadian province.   The QA Engineer’s responsibilities will include working within Fullsteam’s payment processing platform to perform regression testing, new feature sprint testing, sanity testing and/or risk-based testing with the main focus related to Canadian processing, while collaborating and communicating with the other members of the US based quality assurance, and development teams.

Primary Responsibilities:

• Create and maintain detailed test cases from requirements and user stories.
• Perform analysis and design test cases in lieu of detailed requirements.
• Execute manual test cases, including regression, sanity, and risk-based testing plans.
• Test web applications and credit card capture terminals as it pertains to Canadian processing.
• Conducts testing from Canadian province to validate Credit Card, Debit Card (Interac) transactions.
• Performs API testing using tools such as Postman/SoapUI.
• Document and communicate detailed bug reports, including defect analysis and tracking.
• Collaborate with internal teams and business unit stakeholders, providing regular updates on testing progress and results.
• Ensure all testing aligns with Canadian payment processing requirements and regulations.

Skills & Competencies:

• Strong knowledge of software testing principles, including regression, sanity, and risk-based testing.
• Proficiency in manual testing and experience with creating and maintaining test cases.
• Ability to analyze and test systems with minimal documentation or detailed requirements.
• Hands-on experience with web applications, credit card capture terminals, and backend system testing.
• Proficiency with API testing tools such as Postman and SoapUI.
• Excellent communication and collaboration skills to interact effectively with cross-functional teams verbally and in writing.
• Thrives in an agile environment.
• Detail-oriented with strong problem-solving and defect analysis skills.
• Familiarity with Canadian payment systems, including Credit Card and Interac transactions.
• Ability to prioritize and manage competing priorities, taking ownership of assigned projects and deadlines.
• Enjoys mentoring junior quality assurance engineers, sharing best practice and insights.

Minimum Qualifications:

• 5+ years of experience in software quality assurance, including testing web applications and backend systems.
• Hands-on experience with Canadian payment processing, including Credit Card and Interac Debit Card testing.
• Proficiency in test case creation, execution, and maintenance.
• Experience with API testing using tools like Postman or SoapUI.
• Expertise in relational databases, queries and stored procedures
• Demonstrated ability to design and execute regression, sanity, and risk-based testing plans.
• Familiarity Azure Dev Ops/Jira or similar tools

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience working in the financial tech or payments industry.
• Knowledge of Canadian payment processing regulations and standards.
• Familiarity with automated testing frameworks or tools is an asset.
• ISTQB Certification or equivalent.

Fullsteam recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits that include:
•  Medical
•  Extended Health and LTD plan
•  Dental
•  Vision
•  RRSP (with employer match)
•  Health Spending Account
•  Flexible paid time off

This posting is for an existing vacancy and will remain open until filled.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.