Salesforce Engineering Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary

As a Senior Software Engineering Manager, you will lead a team of Salesforce Product Owners, Quality Analysts, Administrators and Developers in iteratively developing new features and capabilities on the Salesforce platform with a focus on Heartland Point of Sale business. You will collaborate with business stakeholders, solution architects and product managers to scope and implement new initiatives, streamline, automate, and simplify sales and operational processes and educate the business on the effective use of the technologies and processes necessary for the business to deliver best-in-class operational experiences for global teams.

This position will report to the Director of Applications System Development within the Internal Applications department.

Responsibilities

• Lead an Agile team of product owners, quality analysts, administrators and developers responsible for the delivery of Salesforce enhancements critical to Heartland Point of Sales revenue growth

• Partner with internal stakeholders in POS Sales, Pricing, Boarding, Implementation and Product Operations in supporting organizations to define and deliver end to end business processes

• Provide leadership, activity planning and direction to complete team tasks, produce the required deliverables, track and resolve issues, and meet project milestones

• Mentor team members, identify and develop opportunities for individual growth and set a positive example for working in a team environment

• Work with product managers to manage and prioritize the team’s product backlog

• Work closely with the DevOps team to optimize the Continuous Integration/Continuous Deployment processes and test automation frameworks for the team.

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Requirements and skills

• 6+ years of hands-on Salesforce development experience with 2 years of experience as Technical Lead

• 4+ years of people management experience leading a team of 4 or more full-time employees

• Knowledge of Agile Project Delivery foundations - SAFe Preferred

• Implementation expertise and practical experience working on large Salesforce projects involving complex integration with other systems

• Experience in collaborating with product managers representing Sales, Operations, Product & Technology and balancing competing interests and needs across the organization to define a clear roadmap for CRM deliverables

• Strong understanding of Apex programming, Triggers, Controllers, Visualforce, Lightning, Configuration, SOQL, and REST APIs

• A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation

• Passionate about scaling teams and helping individuals grow their careers

• Salesforce Certifications potentially including Platform App Builder, Platform Developer I/II, Application/System/Technical Architect preferred

• Experience working with Jira, Azure DevOps or Rally

     
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

This position is eligible to be considered for remote hiring anywhere in the USA.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].