The Role
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Works to diagnose, isolate and debug conversion and software problems in order to provide resolutions in a fast-paced environment with critical deadlines. Participates in efforts to design and build reusable processes that are well documented and transferable to future conversion projects. Works closely with the business analysts to gather requirements for internal and external system interfaces to ensure business needs and expectations are met in a timely and cost-effective manner. Works to modify insurance administration systems to meet business requirements. May be responsible for managing work within a project.
Job responsibilities include the following:
- Research, compiles, and evaluates information used in the development and maintenance of very large and complex systems and processes to satisfy business needs.
- Designs very large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes.
- Constructs, modifies, and tests very large and complex system changes.
- Develops and tests processes used to convert data from system to system.
- Quickly diagnoses very complex problems; determines and implements quality solutions in a timely fashion.
- Provides thorough and complete documentation for all programming changes and enhancements.
- Understands the business needs of the customer and provides quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes.
- Provides appropriate solutions and proactively suggests process improvements.
- Manages individual tasks on projects to ensure that all tasks are delivered according to the project plan.
- Is considered 'a top expert' by peers in one or more important areas of expertise, such as, a programming language, computer system, database, etc. Provides an appropriate level of feedback to peers, support and interface areas, and management.
Required Experience / Skills Include:
- Requires a bachelor’s degree in management information services, computer science, math or related field and minimum 10 years of applicable work experience with Annuity Systems to include extensive experience maintaining and enhancing annuity administration systems with strong focus in policy administration and new business.
- In lieu of a Bachelor's, employer will accept a master’s degree in management information services, Computer Science, Math or related field and minimum 8 years of applicable work experience with Annuity Systems to include extensive experience maintaining and enhancing annuity administration systems with strong focus in policy administration and new business.
- Extensive annuity and life insurance product knowledge is also required, to include an in-depth functional processing understanding of Variable Annuities, Fixed Annuities, Variable Universal Life, Traditional Life, Universal Life, Indexed products, and Payouts.
- Minimum 8 years of experience coding in DXC’s wMA (Wealth Management Accelerator) or Vantage Administration system is required in order to begin making an immediate contribution in a fast-paced work environment.
- Minimum 8 years of experience coding in LIDP’s Administrator System (ADMI) is required in order to begin making an immediate contribution in a fast-paced work environment.
- Minimum 8 years of experience and extensive knowledge and expertise of COBOL, and experience using Micro Focus COBOL in a client/server environment.
- Minimum 5 years of experience performing complex life insurance administration system conversions and converting policy and products from one system to another.
- Minimum 5 years of experience with policy administration ancillary systems and interfaces, such as the generation of policy owner statements and transactional confirmations.
- Minimum 5 years debugging and working to modify life insurance administration systems.
- Minimum 5 years of experience working with database and mainframe data structures including VSAM, ISAM, Oracle, etc.
- Must be able to write complex SQL statements to retrieve and update data in highly normalized databases.
- Must have familiarity with ADMI’s, wMA, and administration system data structures and access methods.
- Knowledge of mainframe systems including MVS, TSO, JCL, CICS, and systems tools is required.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
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The Company
What We Do
Protective Life Corporation (Protective) provides financial services through the production, distribution and administration of insurance and investment products throughout the United States. Protective traces its roots to its flagship company founded in 1907, Protective Life Insurance Company. Throughout its more than 110-year history, Protective’s growth and success can be largely attributed to its ongoing commitment to serving people and doing the right thing — for its employees, distributors and, most importantly, its customers. Protective’s home office is located in Birmingham, Alabama, and its 3,000+ employees work across the United States. As of June 30, 2020, Protective had assets of approximately $123 billion. Protective Life Corporation is a wholly owned subsidiary of Dai-ichi Life Holdings,
