Senior Software Engineer

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We have a great new opportunity to join our team as a Sr Software Engineer based from Budapest, Hungary.

As a Senior Software Development Engineer, you will be joining a collaborative global team of like-minded people who thrive on technical problem solving and relish design challenges. Genesys software engineers think through implementation details of scale, security, and usability. You will be part of a team building new features, ensuring scalability and availability of the entire platform and delivering high quality code.

Responsibilities:

• Design, develop, and maintain scalable, high-availability backend services.

• Working with product and UX teams to field requests and build generic solutions that benefit all our customers/stakeholders.

• Design, development and testing of features/functions that are secure, reliable, highly scalable and available.

• Review code and provide feedback relative to best practices, improve readability and anticipate issues.

• Troubleshoot production support issues post-deployment and come up with solutions as required.

Requirements:

• Minimum of 5 years’ experience in backend development

• Hands on experience with Java, Spring Framework, Spring Boot, and cloud services (AWS, Azure, or Google Cloud)

• Experience with RESTful APIs and microservices architecture

• Solid understanding of object-oriented programming, data structures, and algorithms

• Knowledge of database management systems, both SQL and NoSQL

• Familiarity with Docker, Kubernetes, or CI/CD pipelines

• Version control tools and processes (e.g. Git and Gitflow)

• Good written and verbal communication skills in English.

Benefits:

• The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1

• The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company

• An A-team: talented and experienced professionals you can grow professionally with and an open & inclusive community

• Empathy: your well-being is our priority. You will have extra days off in August, and extra time off to volunteer to help a cause close to your heart

• Own company barista, gym, yoga class, vitamin bar

• Cafeteria, health insurance, life insurance

• And a fabulous new HQ near Nyugati Railway Station at Budapest with roof terraces

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.