We are seeking a proactive and solution-oriented Senior Software Engineer to manage the delivery, enhancement, and support of business-critical applications. This role acts as a key liaison between business stakeholders, technical teams, and vendors to ensure application solutions are delivered efficiently, meet business requirements, and comply with governance, audit, and risk standards.
What You Will Be Doing
- Manage the delivery of application enhancements, change requests, and system improvements in collaboration with business stakeholders, Engagement Managers, vendors, and Subject Matter Experts (SMEs).
- Develop and recommend technical solutions that align with existing technology architecture and ecosystem standards.
- Collaborate with Squad Leads and delivery teams to define project scope, deliverables, timelines, and implementation plans.
- Analyze business processes, gather requirements, identify improvement opportunities, and implement effective solutions.
- Review business and functional requirements to ensure completeness and alignment with business objectives.
- Review and validate System Integration Testing (SIT) scope, test scenarios, and quality outcomes.
- Identify delivery risks, dependencies, and issues proactively, and implement appropriate mitigation plans.
- Drive operational excellence by promoting delivery best practices, process optimization, and high-quality execution standards.
- Build a strong understanding of application functionality and business operations to recommend system and process improvements.
- Provide production support, troubleshoot incidents, and coordinate root cause analysis to ensure system stability.
- Support post-implementation activities, including issue resolution, user support, and solution adoption.
- Ensure compliance with technology governance, audit requirements, risk controls, and organizational delivery processes throughout the application lifecycle
What We're Looking For
- Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
- 3-7 years of experience in application delivery, business analysis, system implementation, or IT project delivery.
- Strong understanding of Software Development Life Cycle (SDLC), Agile delivery methodologies, and change management processes.
- Experience working with business stakeholders, vendors, development teams, and cross-functional project squads.
- Ability to translate business requirements into practical technical solutions.
- Strong analytical, problem-solving, and stakeholder management skills.
- Experience in requirement analysis, testing coordination, and production support activities.
- Knowledge of incident management, root cause analysis, and application lifecycle management.
- Strong communication and presentation skills with the ability to influence and collaborate across all organizational levels.
- Familiarity with governance, risk, compliance, and audit requirements within IT environments is an advantage.
What We Offer
- Opportunity to work on impactful digital transformation and application modernization initiatives.
- Exposure to cross-functional projects and collaboration with diverse business and technology teams.
- Continuous learning and professional development opportunities.
- A collaborative and inclusive work environment that encourages innovation and growth.
- Competitive compensation and comprehensive employee benefits.
- Career advancement opportunities within a dynamic and evolving technology organization.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline
- 3-7 years of experience in application delivery, business analysis, system implementation, or IT project delivery
- Strong understanding of Software Development Life Cycle (SDLC), Agile delivery methodologies, and change management processes
- Experience working with business stakeholders, vendors, development teams, and cross-functional project squads
- Ability to translate business requirements into practical technical solutions
- Strong analytical, problem-solving, and stakeholder management skills
- Experience in requirements analysis, testing coordination, and production support activities
- Knowledge of incident management, root cause analysis, and application lifecycle management
- Strong communication and presentation skills with the ability to influence and collaborate across organizational levels
- Familiarity with governance, risk, compliance, and audit requirements within IT environments
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
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