- Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs.
- Develop technical solution within the boundaries of the existing ecosystem.
- Engage with Squad Lead to develop and manage request deliverables, plan and timeline.
- Evaluating business process, anticipating requirements, uncovering areas of improvement, developing and implementing solutions.
- Review requirement analysis & SIT testing scope.
- Identify potential risks and issues in the delivery process and develop mitigation strategies.
- Drive efficiency and effectiveness within the solution delivery function with high-quality standards and adhere to best practices.
- Complete understanding of systems usage as it relates to day to day business operations and advocating improvements to optimize efficiency and effectiveness of the solution.
- Provide production support and assist in identifying root causes of application lapses.
- Provide post-implementation support to the business users related to their areas of supports.
Ensure compliance to all processes, audit and risk matters in the execution of user story.
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
