Job Description:
Job Description
Business Title
Senior Software Engineer
Years of Experience
4 to 6 years
Job Description:
We are seeking a skilled and forward-thinking Technical Lead to architect and lead the delivery of solutions using Salesforce Data Cloud. This role is ideal for professionals who have hands-on experience with Data Cloud, and a strong foundation in Salesforce Marketing Cloud, including Marketing Cloud Personalization (MCP).
You will be responsible for designing scalable data architectures, managing ingestion and activation workflows, and integrating Data Cloud with other MarTech platforms to enable unified customer profiles and personalized experiences. The role requires close collaboration with cross-functional teams including marketing, analytics, and engineering.
Must have skills
1. Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation
2. Strong understanding of identity resolution, consent management, and customer profile stitching
3. Experience with Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio
4. Proficiency in API integrations (REST, SOAP) and data connectors
5. Strong skills in SQL, Python, or JavaScript for data manipulation and automation
6. Experience integrating Data Cloud with MarTech platforms (e.g., ESPs, CRMs, analytics tools)
7. Familiarity with data governance, privacy regulations (GDPR, CCPA), and performance optimization
Good to have skills
1. Experience with Salesforce CRM, Service Cloud, or Commerce Cloud
2. Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies
3. Experience with CI/CD pipelines, DevOps practices, and containerization
4. Client-facing experience and ability to lead technical discussions with stakeholders
5. Familiarity with audience segmentation, journey orchestration, and personalization strategies
Key responsibiltes
1. Lead the technical design and implementation of Salesforce Data Cloud solutions
2. Architect data models and ingestion pipelines for unified customer profiles
3. Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization
4. Collaborate with business stakeholders to translate requirements into scalable solutions
5. Guide development teams in building reusable components and automation scripts
6. Ensure data quality, performance optimization, and privacy compliance
7. Troubleshoot complex data and integration issues across platforms
8. Mentor junior engineers and contribute to technical standards and best practices
9. Support audience creation, segmentation, and journey orchestration workflows
10. Evaluate emerging technologies and contribute to roadmap planning for Data Cloud adoption
Education Qulification
Bachelors in Engineering with a specialisation in Computer Science, Data , IT
Graduate from other fields with good communication and analytical skills
Certification If Any
Salesforce Certified Data Cloud Consultant
Salesforce Certified Marketing Cloud Consultant
Marketing Cloud Personalization Accredited Professional
Salesforce Marketing Cloud Developer
Salesforce Certified Administrator
Salesforce Certified Agent force Specialist
Shift timing
12 PM - 10 PM
Location:
DGS India - Mumbai - Goregaon Prism TowerBrand:
MerkleTime Type:
Full timeContract Type:
PermanentSkills Required
- Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation
- Understanding of identity resolution, consent management, and customer profile stitching
- Experience with Salesforce Marketing Cloud, including Marketing Cloud Personalization, Journey Builder, and Interaction Studio
- Proficiency with REST and SOAP API integrations and data connectors
- Skills in SQL, Python, or JavaScript for data manipulation and automation
- Experience integrating Data Cloud with MarTech platforms such as ESPs, CRMs, and analytics tools
- Familiarity with data governance, GDPR, CCPA, and performance optimization
- Bachelor's degree in Engineering with a specialization in Computer Science, Data, or IT, or another degree with strong communication and analytical skills
- Experience with Salesforce CRM, Service Cloud, or Commerce Cloud
- Knowledge of AWS, GCP, Azure, and big data technologies
- Experience with CI/CD pipelines, DevOps practices, and containerization
- Client-facing experience and ability to lead technical stakeholder discussions
- Familiarity with audience segmentation, journey orchestration, and personalization strategies
- Salesforce Certified Data Cloud Consultant certification
- Salesforce Certified Marketing Cloud Consultant certification
- Marketing Cloud Personalization Accredited Professional certification
- Salesforce Marketing Cloud Developer certification
- Salesforce Certified Administrator certification
- Salesforce Certified Agentforce Specialist certification
What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
