At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
The core purpose of this role is to contribute to, implement, and support Zuora’s subscription experience platform, Zephr. Zephr is a key part of Zuora's offering, empowering leading digital publishers and media companies to manage and optimize their subscription experiences through AI-powered paywalls and user journeys.
This role involves a blend of frontend, backend, and design concerns, while always considering end user experience and handling webscale traffic. You will be proposing and reviewing changes to the system architecture design while working with other parts of the business and vendors to determine functional requirements, collaborate on designs, and iterate on technical solutions.
What you’ll do:
- Contribute and lead on the development and scaling of a high throughput, high availability, public-facing multi-tenanted application
- Lead the design and implementation of innovative solutions for complex end-user-facing and backend challenges, directly impacting user engagement and business growth
- Develop and maintain secure, performant, and simple-to-integrate APIs for internal, B2B, and public consumers
- Work closely with product management to translate business requirements into technical specifications, and with operations to ensure robust, scalable, and maintainable systems
- Experience a culture of continuous learning, with opportunities for mentorship, knowledge sharing, and professional development
Location & Work Arrangements
This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.
This is not a fully remote position.
About You
You bring enthusiasm for using AI tooling to aid development, coupled with a healthy disdain for AI slop. You are passionate about specification-driven and documentation-driven development, and you are adaptable, with a willingness to pick up new technologies and tools as necessary.
Your experience and outlook:
- 7+ years experience in development roles
- Strong proficiency in recent versions of Java (JDK 21 or newer) and/or Kotlin
- Proficiency in Javascript/Typescript and the wider Javascript ecosystem; ideally some exposure to React
- A strong commitment to developing high-quality, testable code, including unit, integration, and end-to-end testing, while actively considering operational concerns such as observability, logging, and alerting throughout the development lifecycle
- Experience designing quality APIs such as REST, gRPC, GraphQL, and OpenAPI, and integrating with 3rd party APIs
- Solid understanding of web technologies including HTTP and DNS, and comfort working in Browser Developer Tools
- API security knowledge across OAuth2, SAML, JWT, and related standards
- Strong grounding in software engineering best practices including git, TDD, OOP principles, SOLID, and design patterns
- Experience deploying, monitoring, and troubleshooting microservices in a production environment at scale
Bonus points for:
- Experience with reverse proxies such as HAProxy, Envoy, or nginx; or API gateways such as Kong
- Terraform and AWS experience
- Experience with modern frontend frameworks beyond React, especially Svelte as we explore its potential
- Experience with simulated load tools such as JMeter, Gatling, or wrk2, and JVM profiling to identify and fix performance bottlenecks
- Hands-on experience with instrumentation and analysis of production metrics using tools like Prometheus, Grafana, InfluxDB, or the ELK stack to identify performance bottlenecks and ensure system health
You will join a team that helps build and evolve Zephr, a core part of Zuora’s subscription experience platform. The team supports digital publishers and media companies in managing and optimizing subscription experiences through AI-powered paywalls and user journeys.
You will help the team by:
- Leading code reviews
- Contributing to, proposing and reviewing technical standards
- Implement best practices
- Improving operational processes
- Mentoring more junior colleagues
Our tech stack includes:
- Java
- Vert.x
- Spring
- Rest APIs
- MySQL
- Microservices
- Kafka
- Spark
- NodeJS
- React
- AWS
- Kubernetes
- Terraform
- AngularJS
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical Insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Skills Required
- 7+ years of experience in software development roles
- Strong proficiency in recent Java versions, JDK 21 or newer, and/or Kotlin
- Proficiency in JavaScript or TypeScript and the broader JavaScript ecosystem
- Experience with React or similar frontend technologies
- Experience developing high-quality, testable code, including unit, integration, and end-to-end testing
- Experience with observability, logging, and alerting
- Experience designing REST, gRPC, GraphQL, and OpenAPI APIs and integrating third-party APIs
- Understanding of web technologies including HTTP and DNS, with browser developer tools experience
- Knowledge of API security, including OAuth2, SAML, JWT, and related standards
- Strong understanding of Git, TDD, OOP, SOLID principles, and design patterns
- Experience deploying, monitoring, and troubleshooting microservices in large-scale production environments
- Experience with reverse proxies such as HAProxy, Envoy, or nginx, or API gateways such as Kong
- Experience with Terraform and AWS
- Experience with modern frontend frameworks beyond React, especially Svelte
- Experience with load-testing tools such as JMeter, Gatling, or wrk2 and JVM profiling
- Experience analyzing production metrics using Prometheus, Grafana, InfluxDB, or the ELK stack
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
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Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
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Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
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Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
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