The Role
Design, build, test, deploy, and monitor AI-powered solutions (Generative AI, LLMs, NLP). Develop prompts, RAG, vector search, data pipelines, APIs, and integrations. Implement responsible AI, CI/CD, and production monitoring while collaborating with stakeholders and following engineering best practices.
Summary Generated by Built In
Requisition Number: 2378894
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Design, develop, test, and deploy AI-powered solutions, including Generative AI, LLM, NLP, and intelligent automation capabilities
- Build and maintain AI applications, APIs, prompts, agents, and orchestration workflows using enterprise-approved AI platforms
- Collaborate with product owners, business stakeholders, architects, and engineering teams to translate business requirements into AI-driven solutions
- Develop and optimize prompt engineering, RAG (Retrieval-Augmented Generation), vector search, and knowledge retrieval capabilities
- Create scalable data pipelines for AI model training, inference, monitoring, and continuous improvement
- Integrate AI services with existing enterprise applications, web services, databases, and cloud platforms
- Perform AI model evaluation, testing, validation, and tuning to improve accuracy, performance, reliability, and cost efficiency
- Implement responsible AI practices, including security, privacy, fairness, explainability, and governance requirements
- Monitor production AI solutions, identify performance issues, and implement corrective actions
- Document technical designs, architecture decisions, operating procedures, and best practices
- Stay current on emerging AI technologies, frameworks, models, and engineering practices and recommend innovative solutions
- Participate in code reviews, DevOps processes, CI/CD automation, and agile delivery ceremonies
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Engineering, Data Science, or related field (or equivalent practical experience)
- 3+ years of software engineering experience in Java, Python, JavaScript/TypeScript, or similar languages
- 2+ years of hands-on experience building AI, ML, Generative AI, or LLM-based applications
- Experience with modern AI frameworks such as LangChain, Semantic Kernel, LangGraph, CrewAI, or equivalent
- Experience integrating AI services from Azure OpenAI, OpenAI, Anthropic, Google Gemini, or similar platforms
- Experience with REST APIs, microservices, cloud-native development, and container technologies
- Knowledge of prompt engineering, RAG architecture, embeddings, vector databases, and AI evaluation techniques
- Solid understanding of software engineering fundamentals, design patterns, testing, and secure coding practices
- Experience using Git, GitHub, CI/CD pipelines, and DevOps practices
- Proven solid analytical, troubleshooting, and problem-solving skills
- Proven excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Engineering, Data Science, or related field (or equivalent practical experience)
- 3+ years of software engineering experience in Java, Python, JavaScript/TypeScript, or similar languages
- 2+ years of hands-on experience building AI, ML, Generative AI, or LLM-based applications
- Experience with modern AI frameworks such as LangChain, Semantic Kernel, LangGraph, CrewAI, or equivalent
- Experience integrating AI services from Azure OpenAI, OpenAI, Anthropic, Google Gemini, or similar platforms
- Experience with REST APIs, microservices, cloud-native development, and container technologies
- Knowledge of prompt engineering, RAG architecture, embeddings, vector databases, and AI evaluation techniques
- Solid understanding of software engineering fundamentals, design patterns, testing, and secure coding practices
- Experience using Git, GitHub, CI/CD pipelines, and DevOps practices
- Proven solid analytical, troubleshooting, and problem-solving skills
- Proven excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
