About the Role
The Strategic Integrations team builds and operates ecosystem-critical partner integrations that enable enterprise-grade omni-channel marketing use cases. Integrations are foundational to Attentive’s evolution from an SMS-first product toward a modern omni-channel platform: they power personalization, retention, and expansion, and they are table-stakes in enterprise evaluations.
In 2026, we’re pivoting from “building integrations” to building an integrations platform model that is standardized, observable, extensible, and competitive. We’re looking for a Senior Software Engineer who has deep experience improving system quality and thoughtfully migrating legacy systems to better platforms—without breaking customers, support workflows, or downstream dependencies.
What You’ll Accomplish
- Lead platform quality improvements that unlock faster, safer integration delivery. Build durable, reusable engineering systems (frameworks, libraries, templates) rather than one-off solutions, aligned with our principle to “build with quality before speed.”
- Migrate existing integrations onto a more standardized model. Drive incremental, observable migration plans that reduce risk, preserve backwards compatibility where needed, and avoid “silent breakage,” consistent with our focus on versioned contracts and explicit migrations.
- Make end-to-end data traceability real. Address today’s gaps where tracing a datapoint can take days of cross-team coordination; evolve the system so engineers can trace acquisition → ingestion quickly and confidently.
- Deliver data visibility as a first-class experience. Build/run capabilities like real-time logs, historical ingestion progress, and payload-level debugging tools—so customers and internal teams can understand data flow and integration health without guesswork.
- Improve contract safety and testability. Reduce manual E2E testing by investing in reusable vendor payload fixtures/scripts and contract tests that reflect canonical downstream expectations.
- Harden vendor API resilience and upgradeability. Reduce weeks-long cleanups from vendor API changes by improving API contract management, test coverage, and (where appropriate) generated models/boilerplate reduction.
- Design for failure and recovery. Vendor APIs will rate-limit, error, and change; you’ll build resilient patterns for retries, idempotency, backoff, and partial failure.
- Partner across engineering and product. Collaborate with Integrations Core and downstream domain teams to evolve paved paths, canonical models, and platform capabilities—so integration engineers stop reinventing the same infrastructure problems.
Your Expertise
- Significant professional experience building and operating backend/distributed systems, with a track record of improving reliability, observability, and operational quality (not just shipping features).
- Demonstrated experience migrating legacy systems to new platforms through safe, incremental approaches (e.g., compatibility layers, measured cutovers, staged rollouts), not only “rewrite” projects.
- Strong debugging ability across service boundaries, including designing systems so issues are diagnosable (metrics/logs/traces, correlation IDs, clear error surfaces).
- Experience integrating with third-party APIs at scale (auth, pagination, vendor limitations, rate limits) and building resilient ingestion/export patterns.
- Strong engineering fundamentals (system design, data modeling, APIs, testing strategy), and the judgment to balance pragmatism with long-term maintainability.
- Proficiency in a modern backend language; our ecosystem includes typed backend services (commonly Java/Kotlin).
- Comfort collaborating cross-functionally (product, design, partnerships/support, platform teams), and willingness to lead through influence: writing proposals, running design reviews, leveling up patterns and templates.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $180,000 - $200,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Skills Required
- Significant professional experience building and operating backend/distributed systems with a focus on reliability and observability
- Demonstrated experience migrating legacy systems to new platforms via safe, incremental approaches (compatibility layers, staged rollouts)
- Strong debugging ability across service boundaries using metrics, logs, traces, and correlation IDs
- Experience integrating with third-party/vendor APIs at scale, handling auth, pagination, rate limits, and vendor limitations
- Strong engineering fundamentals: system design, data modeling, APIs, and testing strategy
- Proficiency in a modern backend language; familiarity with typed backend services (commonly Java or Kotlin)
- Experience improving contract safety and testability, including reusable fixtures and contract tests
- Ability to design for failure and recovery: retries, idempotency, backoff, and partial-failure handling
- Comfort collaborating cross-functionally and leading through influence (proposals, design reviews, pattern evangelism)
Attentive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
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Equity Value & Accessibility — Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
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Parental & Family Support — Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.
Attentive Insights
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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