.png){kind=logo}
Be an Early Applicant
To improve health by providing access to quality care. #LifeatDDins #DeltaDentalCares
The Role
Build and maintain scalable Salesforce Data 360 and Marketing Cloud solutions using low-code, pro-code, integrations, APIs, and AI capabilities. Develop Agentforce and LLM-powered workflows, enforce security and performance best practices, support CI/CD and Salesforce DevOps, and collaborate with product, architecture, UX, and platform teams. The role also includes solution design, peer reviews, release management, mentoring junior engineers, and translating business requirements into technical solutions.
Summary Generated by Built In
The Software Engineer will help build the Next Gen Applications & Products Suite. Along with writing effective code, the position will be responsible for designing, building, configuring, delivering and maintaining a highly scalable set of applications. The incumbent will use industry best practices and work collaboratively with cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOps engineers.
Responsibilities- Design, develop, and deploy Salesforce Data 360 solutions using data streams, data spaces, identity resolution rules, and calculated insights.
- Design, develop, and deploy Salesforce Marketing Cloud solutions using AMP Script, Journey Builder and Contact Builder.
- Apply strong engineering judgment to select the appropriate no‑code, low‑code, or pro‑code solution to meet functional, performance, and scalability requirements.
- Leverage Agentforce to implement AI‑assisted workflows and intelligent automation.
- Design, integrate, and operationalize AI‑powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision‑support use cases.
- Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications.
- Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools.
- Enforce best practices for security, data access, sharing, performance, and scalability.
- Participate in solution design discussions, peer code reviews, and release management.
- Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions.
- Mentor junior engineers and promote best practices in Salesforce development and platform governance.
- Support CI/CD pipelines and Salesforce DevOps processes.
- BS in Computer Science or equivalent technical field.
- 4+ years of experience with specialization in Salesforce development and hands-on implementation of Salesforce Data Cloud / Data 360 and Marketing Cloud.
- Deep understanding of the Customer 360 Data Model, data streams, data spaces, identity resolution rules, and calculated insights.
- Strong proficiency in SQL for data manipulation, querying, and segmentation within Data Cloud.
- Experience with Salesforce core development tools (Apex, SOQL, LWC, Flows, and REST/SOAP APIs).
- Proven experience integrating Salesforce with external data sources, cloud data warehouses (e.g., Snowflake, BigQuery, AWS S3), and ETL/ELT tools
- Mastery of SFMC modules: Journey Builder, Email Studio, MobileStudio, and Contact Builder.
- Proficiency in AMPScript, SSJS, SQL, HTML, and CSS for dynamic content development.
- Experience with SFMC integrations (API integrations, custom data extensions, and external event triggers).
- Experience with any Salesforce Industry Clouds, Salesforce Health Cloud experience is highly preferred.
- experience with Salesforce Partner Portals / Experience Cloud is highly preferred
- Experience with Agent force is highly preferred
- Solid understanding of Salesforce security model, role hierarchy, sharing rules, and data modeling
- Experience designing and consuming APIs and enterprise integrations
- Salesforce Certifications (Required):
- Salesforce Certified Data Cloud Consultant
- Salesforce Certifications (Nice to have):
- Salesforce Certified Marketing Cloud Developer
- Salesforce Platform Developer I/II
- Ability to identify key issues and details, and present understandable alternatives to both technical and non-technical individuals
- Ability to understand business plans and apply that information into the development of an IT business case
- Anticipates problems, resistance or likely objections and takes action to resolve them
- Ability to guide, train and mentor associate engineers
- Highly skilled in developing quantitative cost/benefit analysis to measure improvements
- Proficient in organizational processes as well as capable of assessing and initiating change of such processes
- Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
- Strong communication (written and verbal) and presentation skills
- Knowledge of agile development methodologies
- Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
- Life-long learner, process improver
- Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 22. $93,445 - $202,465
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
#LI-Hybrid
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee Click Here To Apply
Skills Required
- Bachelor’s degree in Computer Science or an equivalent technical field
- 4+ years of specialized Salesforce development experience
- Hands-on implementation experience with Salesforce Data Cloud or Data 360 and Marketing Cloud
- Understanding of the Customer 360 Data Model, data streams, data spaces, identity resolution rules, and calculated insights
- Strong SQL proficiency for data manipulation, querying, and segmentation
- Experience with Apex, SOQL, Lightning Web Components, Flows, and REST/SOAP APIs
- Experience integrating Salesforce with external data sources, cloud data warehouses, and ETL/ELT tools
- Mastery of Salesforce Marketing Cloud modules including Journey Builder, Email Studio, Mobile Studio, and Contact Builder
- Proficiency in AMPscript, SSJS, SQL, HTML, and CSS
- Experience with Salesforce Marketing Cloud API integrations, custom data extensions, and external event triggers
- Salesforce Certified Data Cloud Consultant certification
- Understanding of Salesforce security, role hierarchy, sharing rules, and data modeling
- Experience designing and consuming APIs and enterprise integrations
- Ability to communicate technical alternatives to technical and non-technical audiences
- Ability to guide, train, and mentor associate engineers
- Strong written, verbal, and presentation skills
- Knowledge of agile development methodologies
- Ability to understand business processes and develop more efficient automated workflows
- Experience with Salesforce Industry Clouds, preferably Salesforce Health Cloud
- Experience with Salesforce Partner Portals or Experience Cloud
- Experience with Agentforce
- Salesforce Certified Marketing Cloud Developer certification
- Salesforce Platform Developer I or II certification
- Experience developing quantitative cost-benefit analyses
- Experience maintaining technology vendor relationships and assessing organizational process improvements
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
-
Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
-
Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
-
Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
What's It Like to Work at Delta Dental Insurance Company?
Delta Dental Insurance Company Culture & Values
Delta Dental Insurance Company Career Growth & Development
What's the Work-Life Balance Like at Delta Dental Insurance Company?
Delta Dental Insurance Company Leadership & Management
Delta Dental Insurance Company Company Growth, Stability & Outlook
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
