The Role
Lead customer-facing Salesforce implementation and enhancement efforts: design, develop, integrate, test, and deploy Salesforce solutions using Apex, LWC/Aura, Visualforce, declarative tools, and integrations. Participate in requirements, design, CI/CD deployments, troubleshooting, and collaborate with cross-functional teams to ensure secure, scalable, maintainable CRM solutions.
Summary Generated by Built In
Requisition Number: 2365463
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Play a key customer-facing role in Salesforce.com implementation and enhancement projects involving analysis, design, development, integration, testing, and deployment of Salesforce CRM solutions
- Develop and customize Salesforce applications using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL, SOSL, Triggers, Flows, and Process Automation
- Participate in customer discussions and requirement gathering sessions to understand business needs and translate them into scalable technical solutions and functional specifications
- Design, build, and maintain Salesforce configurations including custom objects, validation rules, workflows, approval processes, reports, dashboards, profiles, permission sets, and page layouts
- Develop integrations between Salesforce and external systems using REST/SOAP APIs, Platform Events, middleware tools, and third-party applications
- Follow Agile and Waterfall methodologies for project execution and actively participate in sprint planning, daily stand-ups, retrospectives, and release activities
- Prepare and maintain technical design documents, code documentation, deployment plans, and other project artifacts following Salesforce best practices and coding standards
- Perform unit testing, integration testing, debugging, and code reviews to ensure high-quality and defect-free deliverables
- Support deployment activities using Change Sets, DevOps tools, CI/CD pipelines, Git, ANT, or Salesforce DX
- Analyze and resolve production issues, troubleshoot system defects, and provide timely fixes and enhancements
- Collaborate closely with Business Analysts, QA teams, Architects, Administrators, and stakeholders to clarify requirements, discuss technical feasibility, and ensure successful delivery
- Optimize Salesforce application performance, security, scalability, and maintainability by adhering to Salesforce governor limits and platform best practices
- Work on various development areas including custom development, automation, integrations, Lightning development, data migration, and API implementations
- Stay updated with new Salesforce releases, features, and emerging technologies to continuously improve application capabilities and development practices
- Ensure compliance with organizational standards, security guidelines, and Salesforce governance policies throughout the development lifecycle
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- 3+ years of experience in Software Development with 3+ years of relevant Salesforce development experience
- Solid hands-on experience in Salesforce configuration and customization
- Solid experience in Salesforce Lightning development including Aura Components and LWC framework
- Experience in Salesforce declarative development tools such as Flows, Process Builder, Workflow Rules, Approval Processes, Validation Rules, and Reports & Dashboards
- Experience in Salesforce integrations using REST and SOAP APIs, third-party integrations, and middleware tools
- Experience in developing and consuming APIs, web services, and asynchronous processing
- Experience in requirement elicitation, technical analysis, solution design, and effort estimation
- Hands-on experience working on Salesforce Sales Cloud or Service Cloud applications and implementing business-specific customizations
- Solid knowledge of Salesforce Sales Cloud, Service Cloud, and Experience/Community Cloud
- Knowledge of Salesforce deployment and release management tools such as Change Sets, Salesforce DX, Git, CI/CD, or DevOps processes
- Good understanding of Salesforce standard objects and hands-on experience in designing and developing custom objects, custom fields, relationships, and page layouts
- Good understanding of Salesforce Security and Sharing Model including Profiles, Permission Sets, Roles, Sharing Rules, and Field Level Security
- Solid understanding of Salesforce governor limits, platform best practices, and optimization techniques
- Proficiency in Apex, Triggers, Visualforce, Lightning Components, and Lightning Web Components (LWC)
- Proven solid analytical, troubleshooting, and problem-solving skills.
- Proven good communication and stakeholder coordination skills with the ability to interact with business and technical teams.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- 3+ years software development and 3+ years relevant Salesforce development experience
- Hands-on Salesforce configuration and customization experience
- Experience with Salesforce Lightning development including Aura Components and LWC
- Experience with Salesforce declarative tools (Flows, Process Builder, Workflow Rules, Approval Processes, Validation Rules, Reports & Dashboards)
- Experience building integrations using REST and SOAP APIs, Platform Events, middleware and third-party tools
- Experience developing and consuming APIs, web services, and asynchronous processing
- Experience in requirement elicitation, technical analysis, solution design, and effort estimation
- Hands-on experience with Salesforce Sales Cloud or Service Cloud customizations
- Knowledge of Experience/Community Cloud
- Familiarity with Salesforce deployment and release management tools (Change Sets, Salesforce DX, Git, CI/CD, DevOps, ANT)
- Understanding of Salesforce standard objects, custom objects, fields, relationships, and page layouts
- Understanding of Salesforce security and sharing model (Profiles, Permission Sets, Roles, Sharing Rules, Field Level Security)
- Knowledge of Salesforce governor limits, platform best practices, and optimization techniques
- Proficiency in Apex, Triggers, Visualforce, Lightning Components, and Lightning Web Components (LWC)
- Proven analytical, troubleshooting, and problem-solving skills
- Good communication and stakeholder coordination skills
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
