At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a Lead Software Engineer to take technical ownership of a key product domain and lead a small, autonomous squad to deliver meaningful outcomes.
You’ll operate in a high-growth, autonomous environment where speed, ownership, and technical excellence go hand-in-hand. This is a hands-on individual contributor role for a seasoned engineer who leads through expertise, collaboration, and initiative rather than formal management.
You’ll be trusted to make key architectural decisions, guide delivery, and build systems that are scalable, reliable, and secure — all while fostering a strong engineering culture focused on accountability and results.
How will you make an impact?
- Drive end-to-end technical delivery within your squad — from design to deployment and ongoing optimisation.
- Take full ownership of your product area, ensuring high performance, reliability, and scalability.
- Navigate ambiguity effectively, translating complex problems into actionable technical plans.
- Architect and build robust, enterprise-grade SaaS applications leveraging modern, event-driven, and microservices-based architectures.
- Collaborate closely with product, design, and operations to deliver solutions that create real customer value.
- Champion engineering excellence through clean architecture, testing, CI/CD, observability, and secure coding practices.
- Provide technical guidance and mentorship through peer reviews, design discussions, and shared ownership.
- Be proactive and self-driven — identifying and leading improvements across systems and processes.
Have you got what it takes?
- 10+ years of hands-on software development experience with demonstrated technical leadership.
- Strong full-stack expertise with TypeScript, Node.js, and Python.
- Front-end proficiency with Vue.js and Angular.
- Deep understanding of microservices and event-driven architecture.
- Strong experience across SQL and NoSQL (e.g., MongoDB) databases.
- Deep hands-on experience with AWS services and cloud-native development.
- Proven experience in application performance tuning and security best practices.
- Excellent communication and collaboration skills with a focus on outcomes and accountability.
- Comfortable leading through influence and operating independently in fast-moving, evolving environments.
Requisition ID: 11116
Reporting into: Group Lead, Engineering, Playvox
Role Type: Individual Contributor
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
