This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Software Engineer - Platform Observability
Adyen provides a global, unified platform with a wide variety of financial services. Observability plays a key role providing comprehensive data to a wide variety of use cases, ensuring the platform’s reliability and supporting our operations to run smoothly.
As part of the Observability team you will build and maintain products and services that enable engineers at Adyen to understand how their services are behaving in real-time, reliably diagnose issues and streamline data discovery through a common observability ecosystem. Between logs, metrics and traces, our platform collects and processes billions of events per day.
What you will do:
As a Software Engineer working on the observability of the platform, you will play a key role in shaping how teams work with telemetry data, identifying and advocating for best practices for building, running and maintaining observable components.
This includes:
- Solve scaling bottlenecks in critical services in our Logging, Metrics, Traces & Alerting pipeline
- Design and evolve APIs that will be used by other engineers in product teams, working together with them to identify pain points and opportunities.
- Identify and tackle bottlenecks and single points of failures in the architecture aiming to improve the reliability of the observability platform and the overall user experience.
- Driving features and products idealization, implementation and adoption.
- Collaborate on planning and refinement proactively providing input whilst striving for engineering alignment, quality and reducing complexity and dependencies.
- Respond to alerts and duty responsibilities, like providing support to other engineers and troubleshooting production issues
What you bring:
- 5+ years of experience working with highly distributed systems
- Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
- Experience improving software reliability between different categories including availability, performance, latency, efficiency, capacity, SLOs and incident management.
- Proficiency developing and maintaining software written in Go and/or Java
- Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools(e.g: Terraform)
- Solid understanding of system design and evaluating its tradeoffs
- Demonstrated track record of leading and delivering project and features end to end
- Highly motivated to learn and continuously develop yourself
Nice to haves:
- Observability Stack Expertise: You have hands-on experience operating core telemetry data stores at scale e.g. Elasticsearch/Opensearch/VictoriaLogs/Clickhouse for logging, Prometheus/ VictoriaMetrics for metrics and Grafana Tempo for distributed tracing, Grafana LGTM stack, OpenTelemetry, Alertmanager
- Experience with highly available/fault tolerant, replicated data storage systems, large scale data processing systems is a strong plus
- Infrastructure and Platform Experience
- Contributions to open-source observability projects
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Skills Required
- 5+ years of experience working with highly distributed systems
- Expertise designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
- Experience improving software reliability across availability, performance, latency, efficiency, capacity, SLOs and incident management
- Proficiency developing and maintaining software written in Go and/or Java
- Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools (Terraform)
- Solid understanding of system design and evaluating tradeoffs
- Demonstrated track record of leading and delivering projects and features end to end
- Highly motivated to learn and continuously develop
What the Team is Saying
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Adyen Compensation & Benefits Highlights
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Flexible Benefits — A monthly “Adyen+” stipend can be directed to childcare, language courses, or home‑office setups, giving employees personal choice. This flexible budget sits alongside core benefits rather than replacing them.
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Healthcare Strength — Medical, dental, vision, mental health, disability and life insurance are highlighted as standard parts of the package in U.S. materials. FSA options and other protections are included with these essentials.
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Leave & Time Off Breadth — Generous PTO with an unlimited policy, paid holidays and sick days, plus wellness and volunteer time are explicitly advertised. Hybrid scheduling is described as supporting time‑off flexibility.
Adyen Insights
What We Do
Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft.
Why Work With Us
At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.
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Adyen Teams
Adyen Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe that in-person collaboration is the best route to building genuine connection. We’re an office-first company that offers flexibility when needed. We trust our team to act with autonomy and make good choices.
