We’re looking for a Senior Software Engineer to join Procore’s Runtime Platform. In this role, you’ll act as an Observability Ambassador, embedding with product engineering teams to overhaul their observability experience. Your primary goal is to move teams from "blind" to "informed" by implementing OpenTelemetry and ensuring clear, actionable visibility within Honeycomb and Datadog.
As a Senior Software Engineer, you’ll partner with product engineering, Traffic, and Incident Management teams to implement technical "Golden Paths" for telemetry and lead the transition to high-maturity operational standards. Use your expertise in distributed systems, OpenTelemetry, and cross-team collaboration to directly improve Procore's "First to Know" and "Quick to Fix" metrics across the global organization. Help us build a world-class developer experience—Join us today!
This position reports into the Director of Engineering, Platform Services and will be based in our Cairo office. We’re looking for someone to join us immediately.
What you’ll do:Lead the hands-on transition to OpenTelemetry by embedding with product teams to write code, configure collectors, and build performance dashboards.
Implement "Golden Paths" for telemetry to ensure central libraries are easily adopted by engineering teams.
Review product team architectures to identify observability gaps and develop specific technical plans to fill them.
Evangelize observability best practices by leading internal sessions and documenting vendor-specific nuances for Honeycomb and Datadog.
Collaborate with Traffic and Incident Management teams to ensure product engineers have the necessary data to resolve incidents independently.
Provide high-quality technical support to global teams during the Cairo workday to support Procore’s "Follow-the-Sun" operational model.
Develop tools and processes that empower product teams to handle their own service incidents with confidence.
Bridge the gap between central platform initiatives and localized product engineering needs.
Bachelor’s degree in Computer Science, a related field, or equivalent experience.
4+ years of software engineering experience with a proven track record of taking projects from concept to production.
Practical experience with OpenTelemetry and at least one major observability vendor such as Honeycomb, Datadog, or Grafana/Prometheus.
Strong proficiency in Ruby on Rails, Go, or Java, with the ability to adapt quickly to new codebases.
Deep passion for distributed systems and a proactive approach to "debugging the system" rather than just the code.
Excellent communication skills and the ability to build trust quickly while embedding with diverse engineering teams.
Strong sense of customer empathy and a commitment to improving the "Developer Experience" for peers.
Top Skills
What We Do
At Procore Technologies, we’re collectively building towards what’s next for our employees, industry, customers, and global communities. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports. Procore was founded in 2002, and we’ve since grown into a global company of groundbreakers working throughout North America, EMEA, and APAC. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers – and the Procore of tomorrow. To learn more about Procore and how you can build what comes next for your career, visit us at https://careers.procore.com/.
Why Work With Us
We make each other better at Procore. Here, your career is not pre-defined and it can take many paths. While you own your career, we provide you with the support and opportunities to help you succeed. You can help us transform an industry while you are transforming your career.
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