At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose.
Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered.
Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.
Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.
No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.
Job Purpose and Overview
Are you passionate about building awesome products? Do you get excited about being part of a team that really cares? Can’t resist suggesting user experience improvements, whether it’s about performance optimizations or UI tweaks? Then you’ve landed on the right page. The Astroneers team is the team you’ve been looking for: highly engaged and extra-supportive teammates dealing with exciting technical challenges in a transparent environment, and much more.
As my final words I'd like to highlight that I have no idea how we've managed to have in one team the best product manager, team lead, UX designer and developers I've ever worked with. Please take care of the Astroneers team so that it keeps being amazing. -Mateusz, ex-Astroneer, Lead Software Engineer
The team primarily focuses on Canned Responses Pro and Chat for JSM products while constantly embarking on side adventures like helping other teams, experimenting with Slack integration, or exploring AI capabilities. You’ll be involved in every stage of the product lifecycle: ideation, design, development, release, and maintenance. Our products are used by thousands of companies from various industries to make their ITSM processes a piece of art, and we will count on your experience and intuition to push them further.
What You Will Do
- Join a self-organizing, cross-functional product team and cooperate closely with other Software Engineers, Product Manager, Team Leader, and with other specialists like Product Marketeers or Support Engineers.
- Design, build, and maintain efficient and scalable applications written mainly in Vue.js and Node.js.
- Follow and establish the best engineering practices: automated testing, code review, pair programming, YBIYRI (you built it you run it).
- Automate cloud services and configuration management to ensure scalability, operational efficiency and cost optimization.
- Share your thoughts openly and honestly on what would be the best for the customers and the business: you will be part of discussions about the future of our products and Appfire.
- Be the change you seek - champion improvements within the team and products, adopting a proactive stance on innovation and process enhancement.
- Benefit from the seamless access to Support team, quick feedback and direct communication with our customers.
What We Would Like to See
- Proven record (5+ years) of delivery of multiple scalable, high volume traffic cloud applications.
- Proficiency in full-stack JS applications. Knowledge of Vue.js and Express.js is highly beneficial, and experience with Java is advantageous.
- Product-oriented mindset. Our teams shape the products they own and we expect you to influence product-related decisions.
- Truly engineering approach to solving problems. Good theoretical foundations of computer science (e.g. algorithms and computational complexity, OOP) are super practical in the ever-changing landscape of technologies.
- Good understanding of modern Cloud architectures, and practical experience implementing them in AWS / GCP (we use both).
- Deep architectural understanding of web applications, including performance, quality and security aspects.
- Desire and ability to mentor other team members and shape the team’s culture.
- Command of English at level B2 or higher.
- Experience with MongoDB and DynamoDB (nice to have).
- Good understanding of Jira and/or Jira Service Management (nice to have).
- Knowing how to play Bang! (we really need a new champion :) )
What We Offer
- Salary Ranges: Perm (UoP) 22 000- 31 000 PLN gross/month (Possibility to apply for 50% tax deductible costs on creative works- AKUP/IP tax-deductible costs).
- Every Appfire employee is eligible for company equity.
- 26 paid days off, regardless of years of experience.
- Wellness Days – additional time off each month to recharge and take care of yourself.
- Training- Appfire University.
- Indefinite Employment contract from day one, no trial periods.
- Private healthcare, including psychological care.
- MyBenefit Platform – 150 PLN/month to spend on available shops, restaurants, gyms, etc./Multisport card.
- Home Office allowance – 200 PLN/month to cover your electricity and internet bills.
- Lunch Card – 300 PLN/month to spend on groceries/restaurants (excluding alcohol and other excise duties items).
- Life Insurance.
- English language courses.
#LI-Remote
A people-first approach to business
Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.
Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI
Making an impact
At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.
Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution.
Our business
Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth – with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.
What’s our secret sauce?
- We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
- We enhance. We don’t compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
- We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
- We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.
Market recognition
Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.
Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work: https://appfire.com/newsroom/Appfire-Exceeds-200M-in-ARR-Signaling-Growing-Demand
Top Skills
What We Do
Appfire is the leading global provider of software that enhances, extends, and connects the world's leading platforms to make work flow any way teams want to work, from planning to product ideation, product development, project delivery, and beyond. Appfire increases the value of platforms such as Atlassian, Microsoft, monday.com, and Salesforce, enabling teams to thrive and do their best work together. With more than one million users, Appfire's popular solutions are helping teams with Enterprise Collaboration, DevOps, Workflow & Automation, Product Portfolio Management, IT Service Management (ITSM), Document Management, Business Intelligence and Reporting, Administrative Tools, Agile Tools, Developer Tools, Time Tracking, Publishing, and Integrations. Appfire has been selling its popular software products on the Atlassian Marketplace since it first launched in 2012, and today Appfire has the most widely adopted portfolio of Atlassian apps across tens of thousands of customers worldwide.
Why Work With Us
At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. No one knows you better than you do. So join us and customize your experience.
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