Senior Software Engineer - M365 Substrate Directory Platform

Posted Yesterday
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Redmond, WA, USA
In-Office
120K-261K Annually
Senior level
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Design, build, optimize, and operate distributed services, data models, and APIs supporting Microsoft 365 administrative operations at global scale. Define technical solutions, lead architecture and execution, improve reliability and performance, and own critical components as a designated responsible individual. Participate in on-call operations, incident mitigation, observability improvements, and operational playbook development. Apply modern cloud and AI-assisted techniques to diagnostics, anomaly detection, incident analysis, and developer productivity.
Summary Generated by Built In
Overview

You’ll join the Substrate Directory Platform team, where we are modernizing how tenant-wide administrative data is stored, served, and operated at global scale. Working in the heart of M365, you’ll replace legacy directory paths with a durable, consistent, and resilient platform—one that becomes the long‑term source of truth for administrative operations across the cloud.

As a Senior Software Engineer on the Substrate Directory Platform team, you will design, build, and operate distributed services, data models, and APIs that power tenant-wide administrative scenarios across Microsoft 365. You’ll take ownership of key system components, drive design and execution across complex problem spaces, and help evolve both the architecture and the operational maturity of the platform.

This opportunity will allow you to accelerate your growth shipping cloud‑scale services, develop deep expertise in distributed systems and storage, and apply emerging AI techniques responsibly to real engineering challenges such as anomaly detection, incident summarization, and developer workflow automation. Hybrid work is supported per team and site guidelines.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities
  • Collaborate with appropriate stakeholders to define user requirements and translate ambiguous problem spaces into clear, actionable technical solutions.

  • Drive the identification of dependencies and lead the development of design documents for product areas, services, or platforms with minimal oversight.

  • Create, implement, optimize, debug, refactor, and reuse code to improve system performance, maintainability, reliability, and overall return on investment (ROI).

  • Leverage deep understanding of product features to partner with program managers and other stakeholders in driving project plans, release strategies, and well-scoped work items.

  • Act as a Designated Responsible Individual (DRI) for critical components; guide other engineers by establishing and following operational playbooks, participating in on‑call rotations, and leading mitigation and recovery for both simple and complex service issues.

  • Proactively seek new knowledge and adopt modern patterns, tools, and AI‑assisted techniques that improve availability, durability, efficiency, observability, and operational consistency at scale.


Qualifications

Required Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Rust, Java, JavaScript, or Python
    • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Rust, Java, JavaScript, or Python
    • OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Rust, Java, JavaScript, or Python
    • OR equivalent experience. 
  • Experience designing and operating distributed systems with clear guarantees around consistency, durability, availability, and well‑defined SLOs.
  • Hands‑on experience with Azure, SQL/NoSQL storage, caching and messaging systems, CI/CD pipelines, and observability tooling (logs, metrics, traces; Kusto preferred).
  • Demonstrated curiosity for emerging AI technologies and applying them pragmatically to engineering workflows such as diagnostics, intelligent runbooks, incident analysis, and developer productivity—aligned with Microsoft Responsible AI principles.
#distributedsystems #storagelayer #dataplane #highscale #azuresql

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Bachelor's degree in Computer Science or a related technical field and 4+ years of technical engineering experience with coding
  • Equivalent professional experience may substitute for the degree and experience requirement
  • Ability to meet Microsoft, customer, and/or government security screening requirements
  • Pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter
  • Master's degree in Computer Science or a related technical field and 6+ years of technical engineering experience with coding
  • Bachelor's degree in Computer Science or a related technical field and 8+ years of technical engineering experience with coding
  • Experience designing and operating distributed systems with guarantees for consistency, durability, availability, and defined SLOs
  • Hands-on experience with Azure, SQL or NoSQL storage, caching, messaging systems, CI/CD pipelines, and observability tooling
  • Experience with logs, metrics, traces, and preferably Kusto
  • Curiosity about emerging AI technologies and pragmatic application to engineering workflows

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

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The Company
HQ: Redmond, WA
206,870 Employees
Year Founded: 1975

What We Do

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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