The Role
The Senior Software Engineer I develops software, automates test cases, supports system integration, and ensures system resiliency while collaborating with stakeholders.
Summary Generated by Built In
Requisition Number: 2356644
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#GEN
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Collaborate with application owners and Architect to execute system integrations; work with application owners to build understanding of systems or APIs involved in integrations
- Understand how integrations impact system supply chain
- Develop software that meets user story acceptance criteria
- Thoughtfully apply automation to improve user efficiency
- Automate test cases for fellow developers' work
- Support business partners in development and maintenance of system
- Support production users through monitoring and working incident tickets
- Attend daily standups to keep others informed of your progress and to collaborate with fellow team members
- Ensure system is securely developed for reusability and resiliency
- Review API documentation to understand how to develop integrations with given APIs or systems
- Service Now Developer and Admin
- Business rules, Script Includes, Scheduled jobs,AJAX, Jelly Scripting
- Access Security Rules, Form layouts, System Cloning and Upgrade
- Client Scripting, UI Policies, Data Policies
- Service Catalogs, Record Producers, Order Guide, Service Portal
- SLA, OLA, Email Actions (Inbound, outbound)
- UI Pages, UI Actions, Flow designers, Workflows
- Debugging ability to find root cause of production issues
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- System Admin Certification
- ServiceNow Application Development Certification
- 7+ years working experience as Application developer and Integration Expert in ServiceNow product modules
- Working experience of Integrations (REST/SOAP)
- Experience with development and implementation of ServiceNow ITSM and CSM modules with Strong Knowledge of Service Catalog, System Web Services -Rest & Soap
- Experience with extending the ServiceNow schema to custom applications
- Experience and end-users to co-innovate and test the requirements
- Good knowledge of Java Script and Scripting, HTML, CSS
- Familiar with Agile Delivery Model
- Aware of Database and SQL commands
- Solid understanding of ITSM, ITIL, CMDB and CSM processes and workflows
- Proven solid prioritization skills and the discipline to focus on high impact activities
- Proven ability to drive solution development through big-picture solution development
- Proven ability to serve as a team lead and coach employees at lower levels
- Proven ability to analyses and identify technical drawbacks and increase process efficiency by re-thinking
- Proven to be self-driven, critical thinking, analytical abilities, flexibility, adaptability to work schedules, effective verbal & written communication, time management, self-confidence, open to changes & challenges, sound independent decision making and teamwork
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#GEN
Skills Required
- System Admin Certification
- ServiceNow Application Development Certification
- 7+ years working experience as Application developer and Integration Expert in ServiceNow
- Experience with Integrations (REST/SOAP)
- Experience with development of ServiceNow ITSM and CSM modules
- Good knowledge of JavaScript and Scripting, HTML, CSS
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers multiple plan types with employer HSA contributions, in‑network preventive care at 100%, and included 24/7 virtual visits, alongside dental and vision options. This breadth allows predictable copay choices or tax‑advantaged HSA designs to fit different usage needs.
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Retirement Support — Retirement programs include a 401(k) with employer match eligibility and full vesting over time plus an Employee Stock Purchase Plan at a discount. Together these elements support long‑term savings and ownership.
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Parental & Family Support — Family supports include six weeks paid parental leave, paid caregiver leave, adoption assistance, and subsidized Bright Horizons back‑up care. Emotional well‑being resources like a premium Calm subscription and a 24/7 EAP complement these supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
