The Role
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
As a Senior Software Engineer II on the Marketing Automation team, you will architect, develop, scale, and monitor solutions, improvements, and services across our Olo Engage marketing suite. Our software products support our brands in harnessing guest data to market and engage with their guests to boost retention, lower acquisition costs, and do more with less. We handle restaurant marketing messages on the scale of billions per year. Find out more at https://www.olo.com/engage
We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern tools and technologies like Vue.js, Node.js, Typescript, Postgres, Elasticsearch, Redis, Microservices, Sns/Sqs, Kubernetes, Helm, CI/CD, etc.
This position is fully remote and allows you to work from anywhere within the United Kingdom.
You will be contracted to Olo through Deel, our Employer of Record. An Employer of Record (EOR) is an organization hired by companies to handle the legal and administrative responsibilities of employing staff, often in countries where the company might not have a local presence. Here’s an easy way to think of it: You work for Olo in a practical sense, completing your assigned role. The EOR is your formal employer, meaning the EOR takes care of all the administrative and legal responsibilities for your employment. In line with this arrangement, you maintain your day-to-day relationship with Olo, and Deel will be your point of contact for any job-related matters of your engagement. Moreover, you’ll retain all the employment rights you typically have under local employment law when you’re hired through an EOR, and you will be eligible for private healthcare coverage in addition to being able to participate in all statutorily required benefits and pension programs.
What You’ll Do:
- Design and build reliable but simple solutions to complex problems at scale.
- Plan, architect, and build the next generation of restaurant marketing tools from the frontend to backend.
- Own the code and services you deploy, observe performance, and identify emerging problems.
- Assess and resolve production incidents that arise in the components your team manages.
- Help us scale to the next level of growth and reliability as we continue to onboard enterprise clients.
- Mentor and guide other team members in best practices around distributed systems, code architecture, etc.
- Look for diverse perspectives, and challenge business and technical assumptions.
- Provide constructive criticism in a way that builds the team's overall strength.
- Satisfy commitments in a timely manner.
What We’ll Expect From You
- 6+ years on-the-job development experience
- Strong experience with any of or similar: Vue.js, Node.js, Typescript, Postgres, Elasticsearch, Redis, Microservices, distributed messaging systems, Kubernetes, Helm, CI/CD, etc.
- Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture
- Experience developing for highly available and horizontally scalable SaaS platforms
- Experience writing unit tests and testable code, and working under distributed version control.
- Bias for whole team quality, vs throwing code over the wall to see if it works.
- Bias for working in a highly collaborative team environment
- Empathy for customer needs and excellent communication of your understanding
- A product-minded approach to solving difficult problems.
About Olo
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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The Company
What We Do
Ordering and delivery platform for restaurants. Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships.
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