Senior Software Engineer I (Identity and Access Management systems )

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. 

The IAM Engineering team is responsible for developing and maintaining Identity and Access Management services integrated with user accounts. As DigitalOcean continues its rapid growth and moves upmarket, the demands on identity, access, authorization, and account management have significantly increased. This team will focus on operational enablement for the business and our customers.

We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role to ensure product experiences at all stages of the developers' journeys enable a DO-simple method to scale their business. You will join a team providing smooth operation of the IAM platform, providing technical support, managing IAM operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our company's growth.

• Develop IAM gRPC APIs written in Go Lang to deliver solutions to target customer’s Jobs To Be Done (JTBD).
• Collaborate with the team to define OKRs, driven by our product strategy, and develop roadmap items to successfully deliver on Key Results. 
• Contribute to authoring of technical documents to deliver on feature development.
• Triage and resolve escalated IAM support tickets. Serve as the first line of support for incoming bug reports.
• Take ownership of IAM platform operations, including authentication, authorization, user accounts, security history, ssh keys, projects, tags, and user notifications.
• Maintain and contribute to operational excellence and the stability of the platform.
• Contribute to quality assurance tooling and synthetic testing to proactively identify and address potential customer impacting issues.
• Collaborate with product teams on existing and new product launches to enable seamless integrations of IAM services.
• Contribute to the documentation of IAM processes, and customer instructions.

• Strong technical aptitude and problem-solving skills.
• Proficiency in Go to develop gRPC and REST APIs.
• Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, Kafka, MySQL, and Redis.
• Experience with Identity and Access Management systems (e.g., authentication, authorization, user accounts).
• Strong interest in direct collaboration with customers to define their key Jobs To Be Done, and translate into features.
• Excellent communication and collaboration skills in written and spoken forms.
• Author technical documents in architecture and task definition.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A proactive and detail-oriented approach.
• [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is role is located in Hyderabad, India

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