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Recently posted jobs
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Provide technical customer support through tickets, live chat, and email in a 24/7 rotating-shift environment. Diagnose cloud, Linux, networking, web server, database, and content management issues; meet support SLAs and KPIs; collaborate with teammates and senior staff; and contribute to reporting and process improvements.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, strategy, roadmap, packaging, pricing, and economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Partner with engineering, finance, infrastructure, and GTM teams to improve developer experience, utilization, reliability, performance, margins, and customer adoption. Lead customer discovery, architecture tradeoffs, competitive analysis, launches, and post-launch outcomes across managed compute services.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, roadmap, packaging, pricing, and economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Lead customer discovery, developer experience, platform architecture tradeoffs, cost and capacity optimization, reliability targets, competitive analysis, and end-to-end launches. Partner closely with engineering, infrastructure, finance, marketing, sales, and support to drive adoption, retention, revenue, utilization, and margins across managed compute services.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Partner with key customers to optimize their DigitalOcean cloud deployments, design infrastructure architectures, troubleshoot technical issues, drive retention and expansion, conduct QBRs, advocate for customer needs, resolve escalations, deliver presentations and training, and develop tools that improve technical account management efficiency.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Serve as a strategic technical partner for key cloud customers by designing architectures, providing consultations, conducting QBRs, optimizing performance and costs, driving retention and expansion, resolving escalations, and advocating for customer needs. Build tools and scripts, deliver technical presentations and training, maintain documentation, and collaborate with Engineering, Support, Marketing, and Account Management.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, roadmap, developer experience, pricing, and platform economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Partner with engineering, finance, infrastructure, and go-to-market teams to improve utilization, reliability, margins, performance, and customer adoption. Lead customer discovery, architecture tradeoffs, competitive analysis, launches, and post-GA outcomes across managed compute services.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Partner with strategic customers to optimize their cloud infrastructure, drive retention and expansion, and resolve complex technical challenges. Responsibilities include architecture consultation, cloud optimization, QBRs, customer advocacy, escalation management, technical presentations, documentation, training, and developing tools to improve account management efficiency. The role requires strong cloud, Linux, automation, programming, troubleshooting, communication, and stakeholder-management skills.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Manage strategic customer accounts by providing cloud architecture guidance, technical consultations, troubleshooting, optimization, and adoption strategies. Conduct business reviews, identify retention and expansion opportunities, advocate for customer needs, coordinate escalations with internal teams, and deliver technical presentations and training. Develop tools and scripts to improve engagement efficiency while maintaining expertise in cloud infrastructure, Linux, automation, and major cloud platforms.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Manage strategic cloud customers by providing technical consultation, architecture guidance, troubleshooting, optimization, and customer advocacy. Drive retention, expansion, and adoption through QBRs, workshops, presentations, and cross-functional collaboration. Develop tools and scripts to improve engagement efficiency while staying current with cloud infrastructure, automation, databases, AI/ML infrastructure, and open-source technologies.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, strategy, roadmap, packaging, pricing, and economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Lead developer experience, infrastructure efficiency, reliability, capacity, and cost-to-serve improvements while partnering with engineering, finance, infrastructure, marketing, sales, and support. Drive customer discovery, competitive analysis, launches, and post-launch outcomes across adoption, retention, revenue, margin, and performance.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, strategy, roadmap, packaging, pricing, and economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Partner with engineering, finance, infrastructure, and go-to-market teams to improve developer experience, utilization, reliability, performance, margins, and customer adoption. Lead discovery, define platform requirements and metrics, evaluate compute and runtime technologies, manage launches, and drive post-release results across managed cloud compute services.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Own the vision, roadmap, developer experience, pricing, and unit economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Partner with engineering, finance, infrastructure, and go-to-market teams to improve platform efficiency, reliability, performance, adoption, retention, and margins. Responsibilities include customer discovery, compute capacity and cost modeling, architecture tradeoffs, competitive analysis, launches, and post-launch outcomes.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Lead a backend engineering team building customer and platform offerings, including gRPC APIs and observability infrastructure. Responsibilities include setting technical direction, defining roadmaps and OKRs, reviewing architecture, improving delivery and reliability, managing incidents, coaching engineers, and collaborating with product, design, customer success, marketing, and customers. The role requires leadership of cloud-scale distributed systems and a strong focus on customer and developer experience.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Contracts Director will negotiate complex commercial agreements for AI, SaaS, PaaS, and IaaS offerings; develop templates, playbooks, AI-enabled processes, and risk frameworks; and improve contract lifecycle management and legal tooling. The role partners with Sales, Finance, Operations, Product, and senior leadership to support scalable go-to-market operations, automate processes, manage strategic initiatives, and provide practical risk guidance.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Contracts Director will negotiate complex commercial agreements for AI, SaaS, PaaS, and IaaS offerings; develop templates, playbooks, risk frameworks, and AI-enabled contracting processes; improve contract lifecycle management and legal tooling; and partner with Sales, Finance, Operations, Product, and senior leadership on scalable go-to-market initiatives.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Negotiate complex commercial, technology, partnership, and cloud service agreements supporting AI, SaaS, PaaS, and IaaS offerings. Build scalable go-to-market contracting processes, templates, playbooks, risk frameworks, and AI-enabled workflows. Partner with Sales, Finance, Operations, Product, and senior leadership on contract lifecycle management, process automation, strategic initiatives, and practical risk guidance.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Leads complex commercial contract negotiations supporting AI, SaaS, PaaS, and IaaS offerings. Builds scalable go-to-market contracting processes, templates, playbooks, risk frameworks, and legal tools. Partners with Sales, Finance, Operations, Product, and senior leadership on contract lifecycle management, quote-to-cash processes, automation, strategic agreements, and high-priority initiatives. Requires extensive technology-sector negotiation experience, strong business judgment, and excellent communication skills.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Direct complex commercial negotiations for AI, SaaS, PaaS, and IaaS offerings. Build scalable go-to-market contract processes, templates, playbooks, risk frameworks, and AI-enabled workflows. Partner with Sales, Finance, Operations, and Product on contract lifecycle management, quote-to-cash processes, automation, and legal tooling. Support strategic initiatives and provide practical risk guidance to senior stakeholders.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Develop and operate scalable NFS, distributed file systems, and storage platforms at cloud scale. Design high-availability file storage solutions, program primarily in Go, optimize distributed systems, troubleshoot complex production issues, and collaborate with engineering and open-source communities. The role focuses on improving storage reliability, automation, performance, and customer adoption across block, file, backup, image, and object storage services.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Serves as a strategic people advisor to CPTO leaders, supporting workforce planning, organizational design, change management, talent and succession planning, performance and compensation decisions, employee relations, engagement, retention, and data-driven HR initiatives. Coaches senior leaders, guides investigations and restructures, uses HR analytics to inform decisions, and partners on culture and high-performing teams.
