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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–8 years of relevant experience who can leverage open-source and custom tooling to orchestrate and maintain large-scale Kubernetes environments. You will play a "Captain" role—leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet.
What You'll Do- Architectural Leadership: Drive the design and implementation of internal tools, specifically focusing on Kubernetes Operators and Controllers to automate resource management.
- Platform Orchestration: Lead complex, large-scale infrastructure shifts.
- Operational Excellence: Take ownership of incident response, author comprehensive retrospectives, and implement systemic hardening to prevent recurrence using advanced overcommit strategies.
- Experience: 5–8 years in a DevOps, Site Reliability, or Infrastructure Engineering role.
- Kubernetes Mastery: Deep internals knowledge of Kubernetes and hands-on experience writing custom operators.
- Tooling Proficiency: Strong experience building production-grade tools and services, specifically for infrastructure automation.
- Operations-Heavy Mindset: A proven track record of Day 1/Day 2 operations for a large-scale Kubernetes fleet, handling high-severity incidents, and improving SLA compliance through automation.
- Cloud Infrastructure: Multi-cloud experience, including familiarity with cloud-native tools and managing OS migrations.
- Mentorship: Ability to lead projects as a "Captain," providing technical direction and unblocking team members across different time zones.
We don't expect you to know everything, but we would love it if you have experience with:
- Golang: A basic ability to read, navigate, and understand Golang code.
- Advanced Autoscaling: Experience implementing advanced autoscaling strategies and efficiency optimizations using tools like Karpenter.
- Infrastructure as Code & Control Planes: Hands-on experience with Terraform or Crossplane and Cluster API
- GitOps & CI/CD: Experience deploying and managing platform infrastructure via Argo CD.
- Cloud Providers: Strong working knowledge of managing resources within AWS and Azure environments
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 5-7 years in DevOps, Site Reliability, or Infrastructure Engineering
- Deep internal knowledge of K8s primitives and writing custom Kubernetes Operators
- Strong experience building production-grade tools and services in Go
- Proven track record of managing production environments and handling high-severity incidents
- Hands-on experience with cloud-native scaling tools and managing OS migrations
- Ability to lead projects and provide technical direction
- Certified Kubernetes Administrator is highly preferred
- Experience with GPU Operator enablement or hosting Small Language Models is a plus
- Familiarity with Helm, GitOps (ArgoCD/Flux), and Grand Centra
What the Team is Saying
New Relic Compensation & Benefits Highlights
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Healthcare Strength — U.S. coverage includes comprehensive medical, dental, vision, telehealth, EAP, mental‑health tools, and disability, supported by wellness stipends. Feedback suggests these offerings are a clear strength of the package.
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Parental & Family Support — Paid, gender‑neutral parental leave and subsidized backup childcare are provided, alongside family‑forming benefits such as fertility and adoption support. These supports are consistently highlighted as valuable for U.S. employees.
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Leave & Time Off Breadth — Flexible/unlimited PTO for exempt roles, defined PTO for hourly roles, paid holidays, and volunteer time are explicitly outlined. Feedback suggests this breadth of time‑off options is a notable advantage.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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New Relic Offices
None Workspace
We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
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