Senior Software Engineer - Developer Productivity

Posted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Build and maintain developer productivity services, CI/CD pipelines, platform tooling, Golden Paths, and AI productivity tools. Collaborate with engineering squads, prioritize ambiguous problems, provide in-hours technical support, debug deployment and pipeline issues, and mentor engineers. The role requires autonomy, strong stakeholder engagement, technical flexibility, and enthusiasm for AI adoption.
Summary Generated by Built In

Join us as a Senior Software Engineer

  • This is an opportunity for a technically minded individual to join us as a Senior Software Engineer
  • You'll be building and maintaining the services we provide to engineering squads
  • With no product owner or tech lead aligned to this squad, you'll have increased responsibility and autonomy.

What you'll do

You'll engage directly with stakeholders, prioritise based on impact, and deal with ambiguity. We use kanban so we can flexibly adapt. If a product squad is blocked, we want to be able to drop what we're doing and help them immediately.

You’ll also be:

  • You'll be working on things like CI/CD pipelines, Golden Paths and AI productivity tooling. Right now, our biggest focus is enabling and supporting AI adoption across the business.
  • Collaborating with other squads to help them with their problems
  • On a rota for in-hours support, ensuring that we're there for engineers across the business when they're stuck. Whether that's a broken pipeline, a deployment issue, or something they've never seen before. It's varied, often urgent, and requires strong debugging skills and patience

The skills you'll need

We’re looking for someone who can make sound technical decisions and know when to push for quality and when to be pragmatic. You don't wait to be told what to work on - you actively look for ways to improve how squads deliver software, take ownership from problem through to outcome, and can mentor and challenge other engineers through collaboration rather than hierarchy.

Additionally, you’ll demonstrate:

  • Experience of being highly collaborative - You enjoy solving problems with other people. Pairing, mobbing, and working through ideas together is how you prefer to work, not a compromise
  • Comfortability with ambiguity - You'll regularly pick up half-formed problems, figure out what's actually needed, engage with stakeholders, and shape the solution yourself
  • Being Technically Flexible -  We work across infrastructure, platform tooling, CI/CD, and experience of using Docker and Kubernetes is required. We use multiple languages including Java, Go, Python, and TypeScript. You don't need to be an expert in all of them, but you're genuinely comfortable picking up unfamiliar tools and technologies
  • A focus on the customer - You take pride in helping other engineers. Supporting squads through in-hours support is a core part of the role, and you see it as valuable work, not a chore
  • Excitement about AI - We're leading the adoption of AI tooling across the business, including agentic AI and developer productivity tools. It's our biggest priority this year. You don't need to be an AI expert, but you should be genuinely excited about how AI can change the way engineers work, and eager to experiment

Hours

35

Job Posting Closing Date:

17/09/2026

Ways of Working:Remote First

Skills Required

  • Experience working collaboratively through pairing, mobbing, and joint problem-solving
  • Comfort working with ambiguity, engaging stakeholders, and shaping solutions independently
  • Experience across infrastructure, platform tooling, and CI/CD
  • Experience using Docker and Kubernetes
  • Comfort learning and working with multiple programming languages, including Java, Go, Python, and TypeScript
  • Strong debugging and technical support skills
  • Ability to take ownership, make sound technical decisions, and balance quality with pragmatism
  • Interest in AI tooling, agentic AI, and developer productivity tools
  • Ability to mentor and challenge other engineers through collaboration

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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