Senior Software Engineer, CX

Posted 2 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Cloud • Software • Analytics
The Role
Senior Software Engineer responsible for designing, developing, testing, and supporting NICE CXone platform components. Lead complex reporting projects, build scalable microservices and responsive front-ends, enforce security and best practices, mentor teammates, and collaborate across global agile teams to deliver enterprise-grade software solutions.
Summary Generated by Built In

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


About the role:

The Senior Software Engineer develops tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. 

 

How You’ll Make an Impact

Lead and deliver complex reporting projects as an Individual Contributor.

Analyze business requirements and collaborate with technical teams to design effective solutions.

Participate in technology evaluations and Proof of Concepts (POCs).

Apply strong Object-Oriented Design (OOD/OOP) principles and software design patterns.

Develop scalable, high-performance, and enterprise-grade software solutions.

Ensure compliance with enterprise security standards and encryption practices.

Demonstrate strong analytical, problem-solving, and attention-to-detail skills in a fast-paced environment.

Influence stakeholders effectively and collaborate across teams.

Mentor team members and promote engineering best practices.

 

What You Bring

4–7 years of hands-on experience in Java development (Web & Server-side).

Strong Object-Oriented Design (OOD) and coding skills.

Expertise in Java, J2EE, Spring Boot, Hibernate, REST APIs, and JSON.

Experience developing multi-tier, enterprise-grade web applications.

Good knowledge of relational databases such as MySQL.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

Understanding of Microservices and Cloud-Native architectures.

Front-end experience with Angular, JavaScript, HTML5, CSS3, jQuery, and Micro Frontends.

Experience building responsive UIs, reusable components, and translating designs into high-quality web/mobile applications.

 

You Will Have an Advantage If You Also Have

Partner with AI Transformation teams to deliver impactful, AI-driven software solutions.

Leverage AI coding agents and tools to accelerate development, testing, and delivery.

Break down complex engineering challenges into scalable, shippable solutions.

Balance technical excellence with speed of execution.

Build and deploy AI-powered applications, including LLMs, agents, and automation solutions.

Experience with CI/CD, Test-Driven Development (TDD), and automated testing (JUnit, Karma).

Strong stakeholder management, communication, and influencing skills.

Experience working in Agile, global, and matrixed environments.

Fast learner, collaborative team player, and proficient in English.

 

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere


Requisition Number: 11312

Reporting Into: Tech Manager

Role Type: Individual Contributor



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Skills Required

  • 4-7 years hands-on Java development (Web & Server-side)
  • Strong Object-Oriented Design (OOD) and coding skills
  • Expertise in Java, J2EE, Spring Boot, Hibernate, REST APIs, and JSON
  • Experience developing multi-tier, enterprise-grade web applications
  • Good knowledge of relational databases such as MySQL
  • Familiarity with cloud platforms like AWS, Azure, or Google Cloud
  • Understanding of Microservices and Cloud-Native architectures
  • Front-end experience with Angular, JavaScript, HTML5, CSS3, jQuery, and Micro Frontends
  • Experience building responsive UIs, reusable components, and translating designs into web/mobile applications
  • Experience with CI/CD, Test-Driven Development (TDD), and automated testing (JUnit, Karma)
  • Experience building and deploying AI-powered applications, LLMs, or AI coding agents
  • Strong stakeholder management, communication, and experience in Agile/global matrixed environments

NICE Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.

  • Healthcare Strength Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
  • Retirement Support A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
  • Flexible Benefits Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.

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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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