Your opportunity
If you are driven by innovation, passionate about technical excellence, and ready to lead a team of exceptional engineers, apply now for the position of Senior Software Engineer at New Relic. Let's embark on an exciting journey of innovation and technical advancements together!
At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in today's dynamic digital landscape.
AIOPS team, where you’ll pioneer innovative solutions for predicting, detecting, and resolving incidents. You’ll be at the vanguard of enhancing system reliability and fostering continuous improvement in a dynamic tech environment. Our team is dedicated to developing cutting-edge products within the New Relic Observability Platform ecosystem. We empower DevOps, SRE, and on-call team members to manage incidents swiftly and effectively by generating meaningful, timely, and enriched violations and notifications. Our goal is to assist our customers in maintaining low MTTR and ensuring high system availability.
What you'll do
- Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions
- Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code
- Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base
- Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform
- Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment
- Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability, availability and security of our platform
- Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth
- Work with a DevOps approach - we build and maintain our own software, including taking turns being on-call, and tailoring our own on-call alert policies to prevent pager-fatigue
- Bachelor’s degree, software development, engineering, or a related technical field
- 5+ years of experience working as a java software engineer with a strong computer science background and an aptitude for learning new languages quickly
- Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks
- Empathy for end users - customer focused - You consider how every UI, API, or data model change will impact our users. You will be building APIs that directly power our users’ experiences
- Proven ability to mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code
- Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements
- Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains
- Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly
- Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others
Bonus points if you have
- Experience with GraphQL
- Terraform experience
- An understanding of how UX can be impacted by all software decisions from the db schema, to backend services, to GraphQL, to UIs and Terraform
- Experience working with streaming systems
- Experience building and maintaining high throughput pipelines and distributed systems
- Experience working on an Observability product, especially in the SaaS vendor space
Please note that visa sponsorship is not available for this position.
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.
That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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