Senior Software Engineer, AI Product

Posted 7 Days Ago
2 Locations
Remote
172K-215K Annually
Senior level
Digital Media • Information Technology • Productivity • Software
Mural is a collaborative intelligence company powering effective ideation, innovation, alignment, and team building.
The Role
You will develop AI-powered features for Mural, collaborating with product and design teams to enhance user experiences and drive AI innovation.
Summary Generated by Built In

ABOUT THE TEAM

The AI Innovation Team at Mural is pioneering how generative AI transforms visual collaboration and decision-making. We’re a remote-first group of engineers, designers, and product thinkers focused on helping teams work together more effectively. Our goal isn’t to replace human creativity. It’s to amplify it, building AI that enhances how people align, communicate, and make decisions visually.

YOUR MISSION

You’ll bring AI-powered features to life for Mural’s customers—building intuitive, high-impact capabilities that make collaboration feel more fluid, visual, and human. You’ll work across product and design to identify where AI can provide real value and then deliver those experiences end-to-end. You understand the trade-offs of rapid iteration and production reliability, and you know how to ship safely, quickly, and meaningfully.

WHAT YOU'LL DO:
  • Build and refine early-stage AI systems and frameworks that enhance user experiences and deliver measurable improvements in performance and relevance.

  • Help direction for AI innovation at Mural by working closely with cross-functional teams to define priorities and long-term strategy.

  • Translate complex, open-ended problems into structured engineering approaches grounded in data analysis, experimentation, and machine learning principles.

  • Champion technical excellence and mentorship, fostering best practices in AI development and nurturing a culture of inclusivity, curiosity, and collaboration.

  • Shape the future of the team through thoughtful hiring, process improvements, and initiatives that attract and develop exceptional AI talent.

WHAT YOU'LL BRING
  • 5+ years of experience of Software Engineering, with 2 or more years of developing generative AI products

  • Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects

  • Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them

  • Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value

NICE TO HAVE

  • A relevant advanced degree (Masters or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field

  • Proven track record of planning a multi-year roadmap in which shorter-term projects ladder up to the long-term vision

  • Demonstrated expertise in AI indexing, retrieval systems, personalization, and/or natural language processing

  • A growth mindset and experience in mentoring/aligning senior engineers

OUR STACK

Azure OpenAI, React, Node, MongoDB

 

The base salary + variable pay for this role ranges from $172,000 - $215,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. .

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Top Skills

Azure Openai
MongoDB
Node.js
React
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The Company
HQ: San Francisco, CA
650 Employees
Year Founded: 2011

What We Do

Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.

The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate.

Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers.

Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.

Why Work With Us

Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!

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