Senior Software Development Engineer

Responsibilities:  

• Architect and implement high-concurrency real-time communication interfaces for omnichannel contact center solutions, ensuring synchronized handling of voice, video, and chat event streams across web and mobile environments.
• Design and engineer analytical dashboards to process complex telemetry data and render real-time predictive insights and historical performance metrics.
• Develop and optimize frontend development workflows, code refactoring, and comprehensive unit test.
• Engineer scalable frontend architectures and reusable global component libraries to maintain UI/UX consistency and high performance across global cloud-calling applications and micro-frontend environments.
• Establish DevOps and testing protocols, integrating automated CI/CD pipelines with code quality gating and real-time troubleshooting for largescale contact center deployments.

What we're looking for:

Requires a Bachelor’s degree in Computer Science, Network Engineering, a related field, or a foreign degree equivalent. Must have 5 years of experience in job offered or related occupation. Must have 5 years of experience in the following:

• Experience with optimizing frontend performance and user experience while ensuring system stability through a comprehensive testing strategy covering unit, integration, and end to end verifications;
• Experience with Vue.js, JavaScript (ES6+), and TypeScript for building complex, scalable web applications;
• Experience in WebSocket communication, integration for real-time media, and implementing features including automation and data processing;
• Experience in using data visualization libraries such as D3.js, ECharts, or similar tools to build analytical dashboards, operational reports;
• Proven ability and experience to develop and optimize frontend applications with strong cross-browser compatibility and responsive behavior across desktop and mobile environment, including handling platform-specific behavior and rendering differences; and
• Experience in CI/CD pipelines (Jenkins), automated testing frameworks (Jest, Cypress), and implementing process governance for large-scale frontend deployment and troubleshooting.
• Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.

Zoom Communications, Inc.
#LI-DNI
#Ind0
 

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.