We're looking for a Senior Software Developer who can design, build, test, and ship high quality software that support the development organization to deliver value to our customers in an efficient, and reliable manner. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features being delivered. You will foster and challenge established patterns and best practices to improve the quality of work delivered by the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for internal development teams. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite's distributed workforce strategy), and in Hootsuite's Bucharest office, you will report to Manager, Software Development.
WHAT YOU’LL DO:
- Deliver cross-domain projects, actively promoting architectural improvements for scalable solutions, and design code to bolster state of the art best practices, system security, accessibility, and privacy measures.
- Lead comprehensive testing strategies to enhance system reliability, and resolve complex issues in live environments. Oversee and uphold efficient observability measures to ensure continuous monitoring remains effective.
- Take ownership of complex projects, ensuring timely delivery, swift escalation of any blockers encountered, and collaborate closely with cross-functional teams to ensure alignment and successful execution.
- Advocate for technical solutions, foster consensus among stakeholders to move projects forward, and represent the team in high-level meetings, ensuring transparency and alignment with project objectives.
- Facilitate team growth through mentorship, foster a culture of excellence, and pursue personal growth while contributing to the development goals of the team and organization.
- Identify technical opportunities aligned with team and project goals, proactively mitigate associated risks, and provide strategic insights to optimize roadmap efficiency and achieve significant business impact.
- Work with the following technologies: Kubernetes, Python, Golang, Typescript, Docker, Brigade, MySQL, Mongo, Django, GRPC, ElasticSearch, Kafka.
WHAT YOU’LL NEED:
- A degree in Computer Science or Engineering, and 5-8 years of experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact
- Ability to foster and challenge existing patterns and best practices in delivering code and tests via stories and epics that impact the team or multiple teams.
- You are proficient in at least one programming language, ideally Python, Golang or Typescript, have experience with containers (Docker/Kubernetes) and have a desire to learn other languages.
- Independently use root cause analysis to identify and address bugs and outages. Foster and challenge logging, monitoring and debugging best practices across groups of services and apps.
- Foster and challenge architecture concepts and best practices and independently apply these practices to create new services and apps that meet system performance, modifiability, maintainability and reliability needs.
- Foster and challenge security and compliance practices in daily work.
- Foster and challenge agile processes and continuous integration and delivery practices to ship stories and high complexity epics/projects.
- You can collaborate and communicate effectively within and across departments. Lead technical discussions, listen actively and have two-way non-technical discussions with design and product. Able to represent the team across disciplines.
- Independently seek guidance, feedback, and learning opportunities from across the development organization to foster personal and professional growth. Support peers and more junior devs growth, prioritizing skill transfer.
- Display eagerness to learn and collaborate on goal-setting. Independent in creating goals aligned with personal development and supported in aligning some goals with team goals.
- Understand business and technical value behind roadmap projects and lead development scoping/project analysis. Can align business and technical requirements to bring proposals for projects to the team. Deliver on roadmaps effectively by communicating individual and epic-level risks and opportunities.
- Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues, and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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