Senior Software Developer, Backend

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

⚠️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] and verify the role on our official careers page.

Your role as Senior Software Developer, Backend

Reporting to Dylan Cattelan, Manager, Software Developer the mission of the Senior Software Developer, Backend is to design and evolve the scoring, availability, and redistribution systems that turn provider capacity and member demand into fast, reliable appointments at scale.

What you'll be doing

• Building, improving, and operating mission-critical applications and API services
• Working closely with Operations and other non-technical, external stakeholders to build the shared context needed to align on the right solution
• Identifying, refining, and prioritizing work items by business value in collaboration with the product manager
• Writing and participating in the elaboration of technical design documents to align the team on clear solutions
• Writing accurate, readable, testable code and maintainable test suites which set a good example for other developers
• Improving the skills and effectiveness of other developers through code review, documentation, and direct guidance

We'd love to hear from you if you have

• Have 5 years + of meaningful backend experience : services, APIs, distributed systems, and data modelling.
• Feel comfortable designing software and communicating with colleagues about your decisions and tradeoffs.
• Have familiarity with event-driven architectures, or are willing to learn on the job.
• Have familiarity with data synchronization architectures, or are willing to learn on the job.
• Have built or contributed to automation-heavy systems, schedulers, decision engines, or domain workflows involving complex business rules.
• Are comfortable integrating optimization logic (e.g., OR-Tools/CP-SAT) or ML-driven outputs into production backend flows.
• Care deeply about correctness, reliability, and idempotency, especially in systems that modify real-world schedules.
• Are fluent in modern backend tooling: CI/CD, version control, automated tests, observability stacks, and infrastructure-as-code.
• Are comfortable working collaboratively across functions—with data scientists, data developers, DevSecOps, and operations teams.
• Experience with React Native / Front-end frameworks is a plus.
  

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal office, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

The salary range shown represents the expected range for hiring into this position. At Dialogue, a candidate's placement within this range is determined based on their relevant experience, demonstrated skills, and qualifications.