Jobs at Dialogue

Own and grow Dialogue’s British Columbia market by developing go-to-market and strategic account plans, prospecting, managing complex enterprise sales cycles, negotiating and closing new business. Build relationships with enterprise clients, brokers, advisors, and strategic partners; present to senior stakeholders; maintain CRM records; and collaborate cross-functionally to refine sales strategies and expand the territory.

Generate qualified sales opportunities through outbound email, phone, LinkedIn, and creative prospecting. Research target accounts, personalize outreach, use AI tools, maintain Salesforce records, test messaging, conduct discovery, and communicate Dialogue’s employee wellness solution. Collaborate with Account Executives, Marketing, and Revenue Operations to convert inbound interest and book meetings while representing the company’s mission authentically.

Lead Dialogue’s enterprise client success function by managing senior account managers, strengthening executive relationships, driving retention and expansion, and developing value-based account strategies. The role involves coaching teams, representing the company at industry events, aligning cross-functional teams, influencing product direction, and acting as a trusted advisor to strategic clients.

The Financial Analyst will consolidate monthly results, verify foreign-entity accounting transactions, analyze budget variances and contract accounting treatment, prepare management reports and departmental budgets, and support quarterly and annual financial statements. The role requires collaboration with stakeholders, strong organization and communication skills, accounting expertise, Excel proficiency, and French-English bilingualism.

Senior individual contributor responsible for shaping enterprise risk management at Dialogue. Duties include advising on business decisions, maintaining risk frameworks, managing third-party, continuity, data, AI, and technology risks, coordinating incidents, automating risk monitoring, evolving the GRC tool, and supporting client due diligence. The role requires regulated-industry experience, strong business judgment, technology familiarity, and fluency in French.

Develop and maintain scalable data warehouse models and curated datasets using dbt and Snowflake. Build batch and event-driven pipelines with Snowpipe and EventBridge, implement data quality monitoring and alerting, participate in technical design and code reviews, and champion data governance, anonymization, privacy, and access controls for sensitive health data.

Build, improve, and operate mission-critical backend applications and API services for Dialogue’s virtual care platform. The role includes prioritizing work with product managers, creating technical designs, writing maintainable code and tests, and mentoring developers through reviews, documentation, and guidance. Candidates will architect and ship significant software initiatives while applying distributed systems, API design, data structures, algorithms, databases, and cloud infrastructure expertise.

Support two C-suite executives by managing complex calendars, inboxes, travel, meeting logistics, briefing materials, expenses, procurement, and confidential communications. The role also supports Montreal office operations, including events, conference equipment, visitor systems, and guest reception. Success requires strong organization, initiative, discretion, communication in English and French, technical proficiency, and a service-oriented approach. This position is on-site in Montreal four days per week.

Support strategic and continuous improvement initiatives within Primary Care Operations. Analyze financial, operational, and performance data; develop business cases and costing analyses; improve member, provider, and operational experiences; advise on processes; coordinate cross-functional initiatives; and serve as a subject-matter expert in Medical Operations.

Lead and develop a team of senior account managers serving strategic enterprise clients. Drive retention, expansion, and client advocacy through value-based account strategies, executive relationships, cross-functional alignment, and influencing product and clinical direction. Represent Dialogue externally and ensure sustainable growth and measurable client value.

Lead and develop a partner-facing team to manage large, complex accounts, drive retention and revenue expansion, and build scalable processes. Use Salesforce and analytics to monitor performance, run executive reviews, support negotiations, and partner cross-functionally to improve partner experience and operational effectiveness.

Build, improve, and operate mission-critical applications and API services for Dialogue’s client platform. Responsibilities include prioritizing work with product managers, creating technical designs, writing maintainable code and tests, and mentoring engineers through reviews, documentation, and guidance. The role requires expertise in distributed systems, API design, scalable software architecture, data structures, algorithms, and incremental delivery.

As an Independent In-Person EAP Provider, you will receive client referrals, provide short-term counselling, and empower clients in a supportive environment.

As a Psychotherapist, you will conduct virtual therapy sessions, support clients' mental health, and collaborate with internal teams to provide care. You will also ensure patient safety and deliver evidence-based interventions.

As a Staff Full Stack Developer, you will lead technical strategy and oversee both frontend and backend developments, ensuring integration and performance of Dialogue's ServiceOS while mentoring the engineering team.