Senior Site Reliability Engineer

Posted 6 Hours Ago
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Austin, TX, USA
Hybrid
Senior level
Gaming • Information Technology • Mobile • Software • Esports
2K develops and publishes interactive entertainment for video game consoles, personal computers, and mobile devices.
The Role
Lead design, build, and operation of multi-cloud hybrid infrastructure and Kubernetes platforms. Drive observability, SLI/SLOs, incident response, automation, CI/CD hardening, secrets/policy-as-code, and promote SRE practices across studios.
Summary Generated by Built In
Who We Are

At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, TopSpin®, and PGA TOUR® 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre.

Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms. But what truly powers 2K is our people. We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work.

The Team

The 2K SRE team owns the infrastructure behind every player connection—All 2K game services, account platforms, CI/CD pipelines, and developer tooling spanning AWS, GCP, and on-premises data centers across multiple global regions. Global launch windows and live-service events push systems to their limits, and this team is expected to hold the line.

Post-mortems here focus on systems, not people. Automation is the default answer to repetitive work. The infrastructure keeps millions of players connected, and the team takes that seriously!

The Role

The Senior SRE at 2K is a hands-on technical leader—shaping production infrastructure across multiple clouds and regions while partnering with network engineers, systems architects, and game studio developers. This is an ownership role: driving technical direction, influencing reliability from architecture review through production operation, and closing the gap between what engineering ships and what players experience.

What You'll Do

Platform & Infrastructure

  • Design, build, and operate scalable multi-cloud and hybrid infrastructure using Terraform, Pulumi, and GitOps workflows (ArgoCD, Flux).

  • Own Kubernetes platforms (EKS, GKE) end-to-end cluster lifecycle, multi-tenancy, networking (Istio, Cilium), and autoscaling.

  • Push progressive delivery patterns (blue/green, canary) across game service deployments.

Observability & Reliability

  • Build and run the full observability stack: Prometheus + Grafana + Datadog.

  • Define SLI/SLO/error budget policies and build alerting that cuts through the noise.

  • Lead chaos engineering exercises to surface failure modes before players encounter them.

  • Drive incident response and post-mortems with a focus on systemic fixes and real follow-through.

Automation, Security & Developer Experience

  • Eliminate toil through self-service provisioning, automated remediation, and intelligent scaling.

  • Harden CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD).

  • Embed security at the platform layer through secrets management (PasswordState, 1Password, and AWS Secrets Manager) and policy-as-code (OPA/Gatekeeper).

Leadership

  • Promote SRE practices across 2K studios through reliability reviews, runbooks, and embedded collaboration.

  • Shape architectural decisions and author engineering RFCs that move the platform forward.

Required Qualifications
  • Experience: 5+ years in SRE, Platform Engineering, or equivalent infrastructure work at production scale.

  • Kubernetes: Deep experience in cloud environments (EKS or GKE preferred), including networking, storage, and multi-cluster patterns.

  • Infrastructure as Code (IaC): Strong proficiency with Terraform and/or Pulumi; hands-on with Helm, Terragrunt, and GitOps tooling (ArgoCD or GitHub Actions).

  • Environments: Experience with modern and legacy tech, including AWS, GCP, VMware, and Bare metal servers.

  • Configuration Management: Server configuration using Ansible, Puppet, and AWS Systems Manager.

  • Observability: Experience with Datadog, Prometheus + Grafana, and OpenTelemetry; fluency in operationalizing SLI/SLO/error budgets inside engineering teams.

  • Software Engineering: Production-quality code in Go, Python, or TypeScript for tools, automation, and internal libraries.

  • Systems & Networking: Solid understanding of Linux internals, TCP/IP networking, DNS, and TLS proven enough to debug at the system level.

  • Incident Management: Incident response and post-mortem leadership with a track record of systemic follow-through.

Preferred Qualifications
  • Live-service game or large-scale consumer internet experience dealing with millions of concurrent users.

  • Deep knowledge of Service mesh (Istio, Cilium) and advanced Kubernetes networking.

  • Experience with FinOps and managing resources efficiently at cloud scale.

  • Experience with AI and Agentic Development.

  • Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect, CKA/CKS, or equivalent).

  • Experience mentoring SREs or leading reliability working groups.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Hybrid

Skills Required

  • 5+ years in SRE, Platform Engineering, or equivalent production-scale infrastructure work.
  • Deep Kubernetes experience (EKS or GKE), including networking, storage, and multi-cluster patterns.
  • Proficiency with Infrastructure as Code: Terraform and/or Pulumi; hands-on with Helm and Terragrunt.
  • Experience with GitOps workflows and tooling (ArgoCD, Flux, or GitHub Actions).
  • Experience operating across AWS, GCP, VMware, and bare metal environments.
  • Server configuration and configuration management using Ansible, Puppet, or AWS Systems Manager.
  • Observability tooling experience: Datadog, Prometheus + Grafana, OpenTelemetry; operationalizing SLI/SLO/error budgets.
  • Production-quality software engineering in Go, Python, or TypeScript for automation and internal tools.
  • Strong Linux internals, TCP/IP networking, DNS, and TLS troubleshooting skills.
  • Incident response and post-mortem leadership with systemic follow-through.
  • Deep knowledge of service mesh and advanced Kubernetes networking (Istio, Cilium).
  • Experience with FinOps and managing cloud resources efficiently at scale.
  • Experience with AI and agentic development.
  • Relevant cloud or Kubernetes certifications (AWS, GCP, CKA/CKS, etc.).
  • Experience mentoring SREs or leading reliability working groups.

What the Team is Saying

2K Compensation & Benefits Highlights

  • Retirement Support A 401(k) plan and an Employee Stock Purchase Plan are part of the standard package as presented on the careers site. Employer-verified listings also confirm these retirement programs.
  • Leave & Time Off Breadth Paid parental leave, generous compassionate leave, and a companywide end‑of‑year break are highlighted alongside paid holidays and PTO. These offerings indicate broad coverage for time away from work.
  • Wellbeing & Lifestyle Benefits Fitness reimbursements, on‑site/virtual classes, stocked kitchens, free or subsidized meals, commuter benefits, and dog‑friendly offices are widely cited, with some studios calling out mental‑wellness support like Headspace. These perks extend support beyond core insurance into day‑to‑day wellbeing.

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The Company
HQ: Novato, CA
4,200 Employees
Year Founded: 2005

What We Do

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

Why Work With Us

We pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We push ourselves creatively to do the best work of our careers. We’re direct, open, and you’ll probably meet some new best friends – along with their dogs – sitting nearby. In short, it’s kinda awesome.

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2K Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a blend of onsite, hybrid, and remote roles. Please refer to individual job descriptions for more details on location.

Typical time on-site: Flexible
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HQ2K Novato
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2K Austin
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Hangar 13 Brno
2K Sports Lab
Firaxis Games Cary
2K Chengdu
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2K Dublin
Gearbox Studio Frisco
Cat Daddy Games
2K Vegas
2K LA
HB Studios
2K Madrid
Cloud Chamber Montréal
2K Czech
Gearbox Studio Québec
31st Union
2K Seattle
Firaxis Games Sparks
2K Valencia
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